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An information output method and device

A technology of feedback information and node information, applied in the field of information processing, can solve problems such as inability to meet the daily needs of users, inability to directly handle business, and user troubles

Active Publication Date: 2019-08-16
BEIJING UNISOUND INFORMATION TECH +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

It can be seen that voice input brings great convenience to the life and work of users, and the traditional method can no longer meet the daily needs of users
Taking banking business as an example, when users want to handle banking business, they usually need to call the customer service number of the bank, and then choose according to the level of options according to the voice prompts of the customer service phone number, and finally handle the corresponding business. This method is very troublesome for users , you need to wait for the service level option of the bank server voice prompt, especially for some more complex businesses, the user waits longer, and there are many levels to choose, and it is impossible to directly handle the business you want to handle

Method used

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  • An information output method and device

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Embodiment Construction

[0103] The preferred embodiments of the present invention will be described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described here are only used to illustrate and explain the present invention, and are not intended to limit the present invention.

[0104] In an information output method provided by an embodiment of the present invention, the "first keyword", "second keyword" and "third keyword" are only used to distinguish the "keywords" involved in different implementations. Key words", in which "first", "second" and "third" do not refer to the quantitative or sequential relationship in the actual sense.

[0105] figure 1 It is a flowchart of an information output method in an embodiment of the present invention. Such as figure 1 As shown, the information output method is used in a server located on the network side, including the following steps S11-S13:

[0106] Step S11, when the voice input content inp...

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Abstract

An information output method and apparatus, which are used for understanding a voice input and rapidly feeding back information desired by a user. The method comprises: when receiving a voice input content input by a user, converting the voice input content into a text content (S11); according to a pre-set feedback information database, acquiring feedback information corresponding to the text content (S12); and outputting the feedback information (S13). In the technical solution, by means of converting a voice input content input by a user into a text content, and acquiring feedback information corresponding to the text content and feeding back same to the user, the user can obtain the accurate feedback information only by means of the voice input without a cumbersome manual input, thereby bringing a great convenience to the user.

Description

technical field [0001] The present invention relates to the technical field of information processing, in particular to an information output method and device. Background technique [0002] At present, with the development of electronic technology, voice input is more and more praised by people, and voice input is an input method that converts the content of a person's speech into text through voice recognition. With the popularization of smart terminals in people's lives, more and more smart terminals gradually have the function of voice service, and voice input has begun to be used in users' daily business. The output way answers the user's question; the user queries the address book in the terminal through voice input, and so on. It can be seen that voice input brings great convenience to the user's life and work, and the traditional method can no longer meet the daily needs of the user. Taking banking business as an example, when users want to handle banking business,...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F16/22
CPCG06F16/00
Inventor 任禾杨磊李少宇陈大林杨拓
Owner BEIJING UNISOUND INFORMATION TECH
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