Telephone traffic dispatching method employing spare degree

The invention discloses a telephone traffic dispatching method employing the spare degree, and the method comprises the following steps: 1, carrying out the calling of a user number, enabling a telephone traffic dispatching platform to start a telephone traffic dispatching task, and obtaining the original signal data information on a seventh signal network link; 2, initiating an external call for a new task according to a default coefficient, initiating the external call for a number which has completed the external call according to a previous external call coefficient, analyzing the obtained data, extracting feature values of signals according to different protocols, and synthesizing the feature values to form a call detailed record with the unique identification office direction information; 3, providing the call detailed record for a telephone number statistics and analysis module in a synthesis process of the call detailed record; 4, carrying out the statistics of telephone traffic indexes in a certain statistical period based on the office direction according to the provided call detailed record, and achieving the dynamic timely adjustment of the telephone traffic according to a statistical result. The method provided by the invention can truly achieve the real-time regulation and control of external call rate prediction, guarantees that a person on a seat waits for a long time and has no call to answer, and avoids the waste of number resources.