Method and device for distributing service work orders

A work order and business technology, applied in the computer field, can solve problems such as poor scalability, high time consumption, and low efficiency of business work order processing and distribution, and achieve the effects of saving time, strong scalability, and improving processing and distribution efficiency

Inactive Publication Date: 2017-09-19
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0005] Embodiments of the present invention provide a method and device for distributing business work orders. The method solves the problem of poor scalability of the business work order distribution method in the prior art, low efficiency of processing and distribution of business work orders, and a large amount of time consumption. technical problem

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  • Method and device for distributing service work orders
  • Method and device for distributing service work orders

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Embodiment Construction

[0018] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0019] It should be understood that the term "and / or" used herein is only an association relationship describing associated objects, which means that there may be three relationships, for example, A and / or B, which may mean that A exists alone, and A and B exist simultaneously. B, there are three situations of B alone. In addition, the chara...

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Abstract

The invention provides a method and device for distributing service work orders. The method comprises the steps of acquiring configuration files of the service work orders; and performing user login and an operation of acquiring and distributing the service work orders by adopting functions in a client editing toolkit of an HTTP protocol according to the configuration files of the service work orders. The client editing toolkit of the HTTP protocol can simulate various operations for a foreground menu, so that access to a server and a database can be completed as long as an HTTP access address of a service work order system is acquired, thereby not depending on the framework of the service work order system. The method provided by the embodiment of the invention for distributing the service work order is high in expansibility. In addition, corresponding functions in the client editing toolkit of the HTTP protocol can complete user login and the operation of acquiring and distributing the service work orders, so that automatic acquisition and distribution for the service work orders are realized, the processing efficiency of distribution for the service work orders is improved, and a lot of time is saved.

Description

technical field [0001] The embodiments of the present invention relate to the field of computer technology, and in particular, to a method and device for distributing business work orders. Background technique [0002] Most operators of mobile communications use service work orders to apply for and accept services. Business work order allocation refers to the operation of assigning pending work orders to specific processing personnel for processing. [0003] The existing method for distributing business work orders mainly adopts a business work order system. The business work order system is a website system based on JavaEE. Its principle is that users access their system address through a browser, access the server according to the corresponding request parameters provided by the http protocol, and the server accesses the database according to the received request parameters to obtain corresponding data. And return it to the front end according to a certain format, and th...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06H04L29/08G06Q10/06
CPCH04L63/0815H04L67/02H04L67/30G06Q10/0631H04L67/51
Inventor 王照元张世富丛新法侯青军张辉娄晓东杨通军张松松陈丽
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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