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Method, device, system and storage medium for providing resources actually required by users

A technology of actual needs and user resources, applied in the field of resource information, can solve problems such as inability to quickly locate user needs, cumbersome processes, and affecting user experience

Active Publication Date: 2019-09-06
杭州蓦然认知科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the existing ordering process often requires users to complete steps such as resource query, resource selection, resource quantity confirmation, address selection, order confirmation, payment, etc., regardless of GUI methods such as keyboard, mouse, and touch operations, or through voice The process is very cumbersome, especially in the voice interaction environment, it is impossible to quickly locate the user's needs and directly provide the corresponding resource information to the user, which is not only inefficient, but also seriously affects the user experience

Method used

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  • Method, device, system and storage medium for providing resources actually required by users
  • Method, device, system and storage medium for providing resources actually required by users
  • Method, device, system and storage medium for providing resources actually required by users

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0183] Example 1 (order coffee scene):

[0184] For example, assuming that user A intends to order coffee through a smart TV, the smart TV is equipped with / installed a client (such as a voice assistant APP) that can understand, process and respond to the user's natural language commands and output the response results. It can provide users with various services such as shopping, navigation, and information provision. User A says "have a cup of Starbucks latte, more milk froth, and ice" (such as figure 2 As shown in (a), the demand determination device 12 can receive the natural language command of user A sent by the smart TV, "have a cup of Starbucks latte, more milk froth, and ice", that is, user A's resource demand instruction, and then Semantic analysis is performed on the natural language command to determine that the actual resource required by user A is {Starbucks iced latte, more milk froth}.

Embodiment 2

[0185] Embodiment 2 (order movie ticket scene):

[0186] For example, also for user A, assuming that the movie ticket is booked through the smart TV, and user A says "order two "Rise of the Planet of the Apes: The Ultimate Battle" movie tickets, and want Henghua International Cinemas, the giant screen hall", then it needs to be confirmed The device 12 can receive user A's natural language command "order two "Rise of the Planet of the Apes: The Ultimate Battle" movie tickets for Henghua International Cinemas, which is the resource demand of user A, by receiving user A's natural language command. command, and then perform semantic analysis on the natural language command to determine that the actual resource required by user A is {two movie tickets for "Rise of the Planet of the Apes: The Ultimate Battle", theater: Henghua International Cinema, Giant Screen Hall}.

Embodiment 3

[0187] Embodiment 3 (order takeaway scene):

[0188] For example, also for user A, assuming that he orders takeaway through a smart TV, and user A says "order a serving of beans stewed noodles", then the demand determination device 12 may receive user A's natural language command "order a serving of beans" sent by the smart TV. Braised noodles", that is, user A's resource demand instruction, and then perform semantic analysis on the natural language command to determine that user A's actual demand resource is {a serving of bean stewed noodles}.

[0189] Next, if the actual required resource exists in the resource library, the resource providing device 13 provides the actual required resource to the user, for example, presenting the actual required resource in the form of a picture for the user to confirm. In a specific embodiment, information such as the amount of the commodity can also be displayed in the picture.

[0190] For example, following the first embodiment above, s...

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PUM

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Abstract

The invention aims at providing a method of providing actual demand resources for a user, device, system and a storage medium. In particular, a resource library of the user is built or updated, wherein the resource library is corresponding to the identity information of the user; according to a resource demand instruction of the user, corresponding actual demand resources are determined; and if the actual demand resources exist in the resource library, the actual demand resources are provided for the user for being confirmed by the user. In comparison with the prior art, the user demands can be quickly positioned and the actual demand resources can be provided directly; a response can be given to a confirmation instruction of confirming the actual demand resources by the user, a corresponding order payment item is provided for the user, the user pays for the order, if the user completes the payment, the actual demand resources are distributed to a corresponding address, and in comparison with existing shopping operation, a shopping step is reduced, quick shopping is realized, and the user experience is enhanced.

Description

technical field [0001] The present invention relates to the technical field of resource information, in particular to a technology for providing resources actually required by users. Background technique [0002] With the development of Internet technology, more and more people order the resources they need through the Internet. However, the existing ordering process often requires users to complete steps such as resource query, resource selection, resource quantity confirmation, address selection, order confirmation, payment, etc., regardless of GUI methods such as keyboard, mouse, and touch operations, or through voice If it is done in an interactive way, the process is very cumbersome, especially in the voice interaction environment, it is impossible to quickly locate the user's needs and directly provide the corresponding resource information to the user, which is not only inefficient, but also seriously affects the user experience. Contents of the invention [0003] ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q30/06
Inventor 张伟萌李龙飞戴帅湘
Owner 杭州蓦然认知科技有限公司
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