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Method for handling with abnormal return not in conformity with reserved car rental destination

A processing method and destination technology, applied in the field of abnormal car return processing, can solve problems such as abnormal car return, reduced car rental efficiency, car rental platform and membership impact, and achieve the effect of improving processing efficiency and car rental efficiency

Inactive Publication Date: 2018-11-02
宁波轩悦行电动汽车服务有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In the process of car rental, there are often cases of abnormal return of the car. In this case, both the car rental platform and members are partially affected, which leads to a decrease in the efficiency of car rental, and also leads to members' perception of the car rental platform. decline

Method used

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Embodiment Construction

[0031] The present invention will be further described below in combination with specific embodiments.

[0032] The method for handling the abnormal car return situation that does not match the reserved car rental destination. For the situation of changing the reserved car return location, the subsequent car return operation is defined according to the car return setting content of the car return location, wherein the car return setting content of the car return location, Including the following aspects: (a) the car return location does not require an appointment to return the car, then the car can be returned normally; (b) the car rental platform has a request for an appointment to return the car, it will prompt the car return location nearby where the car can be returned; (c) Members forcefully want to return the car at this site, they need to submit the request to the customer service, or call the customer service directly for processing. The customer service will decide whe...

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Abstract

The invention discloses a method for handling with abnormal return not in conformity with a reserved car rental destination. A subsequent return operation is defined according to the return set content of a return location for the situation that a reserved return location is changed. A specific return operation comprises the following aspects: (1) a cost operation in the case of abnormal return ofa car rental platform; (2) a vehicle positioning operation in the case of abnormal return of a car rental platform; (3) an information processing operation in the case of abnormal return of the car rental platform; (4) a vehicle relief operation in the case of abnormal return of the car rental platform; and (5) system monitoring and alarming in the case of abnormal return of the car rental platform. The method has the following beneficial effects that the processing efficiency of a leased vehicle for abnormal return is increased effectively; the leased vehicle can be smoothly returned; the leased vehicle can be quickly and effectively put into the car rental system; and the car rental efficiency is increased.

Description

technical field [0001] The invention relates to the technical field related to car rental, in particular to a method for processing an abnormal car return situation that does not match the reserved car rental destination. Background technique [0002] The car rental industry is known as a transportation service company. Because it does not need to apply for insurance, does not need annual inspection and maintenance, and the car model can be replaced at will, it controls the cost of the enterprise by renting a car instead of buying a car. This is a very popular management method among foreign companies. Gradually by the domestic enterprises and institutions and individual users of all ages. [0003] Car leasing refers to the separation of the asset use right of the car from the ownership, the lessor has the ownership of the asset, the lessee has the asset use right, and the lessor and the lessee sign a lease contract to exchange the use right. [0004] Car leasing refers to ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02G06Q30/02G06Q30/06G06Q50/30
CPCG06Q10/02G06Q30/0283G06Q30/0645G06Q50/40
Inventor 蒋阳川
Owner 宁波轩悦行电动汽车服务有限公司
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