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Dialogue processing method, device, electronic device and storage medium

A dialogue processing and leaf node technology, applied in the direction of electrical digital data processing, special data processing applications, instruments, etc., can solve the problems that cannot be applied to the actual needs of multi-round dialogue scenarios

Pending Publication Date: 2018-12-28
TENCENT TECH (SHENZHEN) CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Embodiments of the present invention provide a dialog processing method, device, electronic equipment, and storage medium, which can solve the problem that related technologies cannot be applied to the actual needs of multi-round dialog scenarios

Method used

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  • Dialogue processing method, device, electronic device and storage medium
  • Dialogue processing method, device, electronic device and storage medium
  • Dialogue processing method, device, electronic device and storage medium

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Embodiment Construction

[0026] In order to make the object, technical solution and advantages of the present invention clearer, the implementation manner of the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0027] figure 1 It is a schematic diagram of the implementation environment of a dialog processing method provided by an embodiment of the present invention, see figure 1 , the implementation environment may include two types, one implementation environment may include electronic equipment 101, such as figure 1 As shown in (a) in Figure 1, another implementation environment may include an electronic device 102 and a terminal 103, such as figure 1 As shown in (b) figure.

[0028] Wherein, the electronic device 101 is any smart device capable of communicating with the user, for example, a specific form may be a smart speaker. The user can directly communicate with the electronic device, for example, the user inputs question informatio...

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Abstract

The invention discloses a dialogue processing method, a device, an electronic device and a storage medium, belonging to the field of artificial intelligence. The method comprises the following steps:when the input target problem information is obtained, the knowledge base of the tree structure is queried; the knowledge base of the tree structure comprises a plurality of root nodes, at least one branch node under each root node and a plurality of leaf nodes; when the knowledge base of the tree structure contains the first root node, the second problem information corresponding to the first-tier branch node under the first root node is output, and the similarity between the first problem information corresponding to the first root node and the target problem information is greater than thefirst threshold value; when the input second answer information is obtained, first answer information of the target question information is output according to the input second answer information. Byquerying a tree structure knowledge base, the invention can realize the jump of different information in the process of one question and one answer between the user and the electronic equipment, and can meet the actual requirements of multi-round conversation scenes.

Description

technical field [0001] The invention relates to the field of artificial intelligence, in particular to a dialogue processing method, device, electronic equipment and storage medium. Background technique [0002] The multi-round dialogue technology is the embodiment of the intelligence of the human-machine dialogue system, especially in the task-driven multi-round dialogue, because the user's needs can be more complex, it may be necessary to make statements in multiple rounds, and the user may also continuously modify or modify the dialogue during the dialogue process. Improve your own needs. For example, in the case consultation, the doctor needs to ask the user's symptoms in multiple rounds to conduct a more accurate consultation. At the same time, during the inquiry process, the next question to be asked will be determined according to the user's answer. [0003] At present, in a multi-round dialogue scenario, the context technology is generally used to understand the user...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
Inventor 程晓虎
Owner TENCENT TECH (SHENZHEN) CO LTD
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