Telephone attribution processing method and device, and computer equipment

A processing method and a technology of attribution, applied in the computer field, can solve the problems of low telephone connection rate and economic loss of telemarketers

Inactive Publication Date: 2019-04-12
深圳市珍爱捷云信息技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

But now, due to the existence of many frauds, especially the huge economic losses caused by telecom fraud, many people are now resisting unfamiliar phone numbers and refuse to answer, especially calls from cities where users are relatively unfamiliar. hangs up right away, resulting in lower call completion rates for telemarketers

Method used

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  • Telephone attribution processing method and device, and computer equipment
  • Telephone attribution processing method and device, and computer equipment
  • Telephone attribution processing method and device, and computer equipment

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0033] Such as figure 1 As shown, the specific embodiment of the present invention provides a method for processing phone attribution, the method comprising:

[0034] S1. Determine the called number to be called by the target number.

[0035] Among them, the target number refers to the mobile phone number used by the salesperson. When a customer needs to be consulted and investigated, it is necessary to dial the customer's number to conduct the consultation and survey, and then use the number as the called number, and dial the customer's number as the callee number. target number. Furthermore, the called number is determined as the basis of the call attribution processing method in this embodiment, and then the flow of the call attribution processing method is implemented.

[0036] S2. Obtain call records of the called number within a preset time period.

[0037] S3. Determine the incoming call communication information of the called number according to the call record, whe...

Embodiment 2

[0051] Such as figure 2 As shown, on the basis of the first embodiment above, the present invention also provides a method for processing phone attribution, which includes:

[0052] S1. Determine the called number to be called by the target number.

[0053] Furthermore, the target number can also refer to the mobile phone number used by the investigators, and the corresponding dialing number to consult others by calling. For example, Zhang San, who works in the gym, dials Li Si's phone number, and asks Li Si about fitness advice. According to our understanding, the phone number used by Zhang San is the target number, and the called number refers to the corresponding number called by the target number.

[0054] S2. Obtain call records of the called number within a preset time period.

[0055] Furthermore, the preset time period can be set according to different situational requirements. For example, if you want to investigate the latest call records of the called number, you...

Embodiment 3

[0076] Such as Figure 4 As shown, on the basis of the first embodiment above, the present invention also provides a method for processing phone attribution, which includes:

[0077] S1. Determine the called number to be called by the target number.

[0078] S2. Obtain call records of the called number within a preset time period.

[0079] S3. Determine the incoming call communication information of the called number according to the call record, where the incoming call communication information includes a first calling number calling the called number and a first home address corresponding to the first calling number.

[0080] S4. Determine the number of successful connections between the called number and the first calling number according to the communication information of the incoming call.

[0081] Further, when the called number is determined, the attribution of the called number can be judged by the called number. The first few digits of the mobile phone number in ea...

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PUM

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Abstract

The invention discloses a telephone attribution processing method and device, computer equipment and a computer storage medium. The method comprises the steps of determining a called number to be called by a target number; obtaining a call record of the called number in a preset time period; determining incoming call communication information of the called number according to the call record; according to the incoming call communication information, determining connection times of successful connection between the called number and a first calling number; acquiring a first attribution addresscorresponding to the first calling number with the connection times reaching a preset frequency threshold value in the incoming call communication information; and taking the first attribution addressas a target attribution address of calling the called number by the target number. According to the telephone attribution processing method disclosed by the invention, the telephone connection rate of telephone sales personnel can be improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a telephone attribution processing method, device, computer equipment and computer storage medium. Background technique [0002] With the development of communication technology, the telephone, as a convenient, fast and economical modern communication tool, is becoming more and more popular. At present, the telephone penetration rate in Chinese cities has reached more than 98%. In addition to the general contact between friends and colleagues, it is increasingly used in consultation and shopping. 65% of the residents have used telephone inquiries and consultation services, and 20% of the residents have used telephone reservations and telephone shopping. Modern life pursues fast-paced and high-efficiency, and telephone sales, as a new fashion, are entering thousands of households. [0003] Telemarketing uses the telephone as the main means of communication, and is usual...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W8/04H04W24/08H04W76/11
CPCH04W8/04H04W24/08H04W76/11
Inventor 许亮华
Owner 深圳市珍爱捷云信息技术有限公司
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