Method and system for automatically distributing work order

A work order and automatic technology, applied in the direction of instruments, data processing applications, resources, etc., can solve problems such as work order backlog and uneven workload of engineers, achieve workload balance, reduce work order backlog, and improve service quality.
CN110458453AInactive Publication Date: 2019-11-15上海速擎软件有限公司
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
上海速擎软件有限公司
Publication Date
2019-11-15
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention provides a method and a system for automatically distributing work orders. The system comprises a user information module, a processing module, an information storage module, a communication module and an intelligent mobile terminal. The user information module is used for creating user information, submitting a work order and sending the work order to the processing module. The processing module dispatches a work order to an engineer by using the work order information, and sends the dispatched information to an intelligent mobile terminal of the engineer. The information storage module is used for storing work order information. The communication module communicates with each module and is responsible for mutual information transmission between each module and the intelligent mobile terminal. The intelligent mobile terminal receives the distribution information of the work order distribution module. The method for automatically distributing the work orders is realized,manual processing is not needed, the work order overstock is reduced, the workload of each engineer is balanced, and the service quality is improved.
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Description

technical field

[0001] The invention relates to the field of automatic order distribution, in particular to a method and system for automatic work order distribution. Background technique

[0002] Now there are more and more companies with two-shift and three-shift systems, and the scheduling of the number of people has become a crucial issue. A reasonable scheduling situation is required. The existing scheduling method needs to be carried out according to the number of personnel input. Scheduling can easily lead to uneven workload of engineers and backlog of work orders. Contents of the invention

[0003] The present invention provides a method and system for automatically dispatching work orders to overcome the above technical problems.

[0004] A method and system for automatically dispatching work orders according to the present invention is characterized in that it includes:

[0005] User information module, processing module, information storage module, communicati...

Claims

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