Self-service registration guidance real-time monitoring system and real-time monitoring method thereof

Abstract

The invention discloses a self-service registration guidance real-time monitoring system and a real-time monitoring method thereof. The self-service registration guidance real-time monitoring system includes: an information receiving unit for receiving at least one piece of symptom information input by a patient through voices or words; a matching unit for matching the closest historical department registered by the patient based on the at least one piece of symptom information input by the patient; a registration unit for the patient to select a department according to his/her own situation,and to perform self-service registration; a guidance unit for displaying the shortest route map to the department after the registration is completed by the user; a storage unit for storing the departments to which the patient goes after the consultation. The self-service registration guidance real-time monitoring system reduces the number of patients registering at existing manual windows by theregistration unit, and designs the guidance unit for guidance according to the department where the patient registers, so that the patient cannot consume the diagnosis time for looking for the department, and can query the offered registration quantity and the registered quantity of each department in real time according to a real-time monitoring APP.

Description

technical field [0001] The invention relates to a real-time monitoring system, in particular to a real-time monitoring system for self-service registration navigation. Background technique [0002] Registration means that when a patient seeks medical treatment, he or she must hold his or her valid ID card (including second-generation resident ID card, household registration booklet, social security card, passport, military officer card, etc.) [0003] At present, the manual window service is the standard way of registration. Patients must go to the medical institution for registration. First, go to the registration window to confirm the department of treatment through voice communication, pay the registration fee, and receive the registration form. [0004] However, due to the limitation of the number of windows in the existing artificial window, it is necessary to queue up when registering. Even if the online appointment registration is launched now, it can only solve the p...

AI Technical Summary

Problems solved by technology

[0004] However, due to the limitation of the number of windows in the existing artificial window, it is necessary to queue up when registering. Even if the online appointment registration is launched now, it can only solve the problem of some patients. The floor and departments are shown on the bill, but there is no intuit

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