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A method of waiting for doctors based on WeChat platform

A WeChat platform and outpatient technology, applied in the field of Internet medical platforms, can solve problems such as ineffective utilization of hospital resources, optimization guidance of patients' visit order, and reduction of hospital satisfaction, so as to improve the efficiency of visits, save visits time, improve The effect of patient satisfaction

Active Publication Date: 2022-05-13
CHANGCHUN UNIV OF SCI & TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Patients waste a lot of time and energy because they are not familiar with the distribution of hospital departments, which reduces their satisfaction with the hospital. At the same time, hospital resources are not effectively utilized
[0006] In the literature "Design of Medical Selection Assisted Medical Treatment System Based on Wireless Local Area Network", although the patient's medical route is planned, it only screens out the department with the minimum waiting time for a single patient at the current moment, and does not make full use of the existing resources of the system. Global information (such as patient information, visiting department information, waiting time, etc.) provides overall optimization guidance for patients' visiting order

Method used

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  • A method of waiting for doctors based on WeChat platform
  • A method of waiting for doctors based on WeChat platform
  • A method of waiting for doctors based on WeChat platform

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0056] In the embodiment of the present invention, a kind of preferred waiting method based on WeChat platform comprises the following steps:

[0057] S1, the patient enters the medical treatment process from the WeChat platform, and through intelligent guidance, according to the symptoms provided by the patient, the set of diseases that the patient may suffer from and the departments and examinations that the patient needs to visit are determined;

[0058] S2, the patient performs appointment registration and payment operations according to the results of the intelligent guidance;

[0059] S3. After the payment is completed, the optimal waiting model plans a reasonable treatment route for the patient according to the patient's waiting needs, and then the patient performs operations such as first visit, registration payment, examination, and follow-up visit according to the reasonable treatment route.

[0060] Specifically, the establishment method of the preferred waiting mod...

Embodiment 2

[0074] In the embodiment of the present invention, a preferred waiting method based on the WeChat platform, with the increase in the number of patients, the computational complexity of the shortest total visit time model (2) for patients increases. In order to reduce the amount of calculation and maintain fairness, it is assumed that patients with priority registration always have the priority of registered departments during the period of seeing a doctor. In other words, the decision of the current patient is only affected by the previous registration. Since the decision of the previously registered patient is known in the system, the shortest total visiting time model (2) for patient i is transformed into the problem of the shortest visiting time for patient i, expressed as:

[0075]

[0076]

[0077]

[0078] Among them, F i The set of all possible visit sequences for patient i.

[0079] According to the above principle of priority, patients with priority registra...

Embodiment 3

[0089] In the embodiment of the present invention, there is a preferred waiting method based on the WeChat platform. For the above-mentioned method of finding the optimal treatment route, it is not difficult to find the optimal solution due to known factors such as the waiting time of each consultation room, the average time of treatment, etc., but Since the obtained consultation time can only guarantee the shortest consultation time for a single patient, this solution may result in the fragmentation of the idle time of the consultation department. For subsequent patients, the resources consumed by the current patient visits are even much higher than those consumed by the conventional registration consultation mode. In view of this problem, this embodiment proposes another algorithm that takes into account the whole and does not waste too much time for the current patient to see a doctor.

[0090] This algorithm is mainly based on the original algorithm, defining the time inter...

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Abstract

The invention discloses a preferred waiting method based on the WeChat platform, and relates to the technical field of Internet medical platforms, including the following steps: S1, the patient enters the medical treatment process from the WeChat platform, and determines that the patient may suffer from symptoms according to the symptoms provided by the patient through intelligent guidance. Some disease collections and the departments and examinations that patients need to visit; S2, patients make appointment registration and payment operations according to the results of intelligent guidance; S3, after the payment is completed, the optimal waiting model plans a reasonable treatment route for patients according to the patient's waiting needs. The beneficial effects of the invention are: the invention is based on the preferred waiting system proposed by the WeChat public platform, which saves a lot of time for patients to see a doctor, improves the efficiency of hospital visits, improves patient satisfaction, and realizes a reasonable allocation of limited resources.

Description

technical field [0001] The invention relates to the technical field of Internet medical platforms, in particular to a preferred waiting method based on the WeChat platform. Background technique [0002] With the rapid development of the mobile Internet and the emergence of smart devices, the service model of the medical industry is facing disruptive changes. Due to the large population in our country, the traditional medical treatment process restricts the overall operation of the hospital. The "three longs and one short" medical treatment problem is becoming more and more serious, and the quality of medical services needs to be improved urgently. Mobile medical is an application technology that uses the Internet and mobile communication technology to provide medical services and information. Its appearance has changed the traditional medical treatment process. People can use the Internet to make appointments and register, pay fees through WeChat, and communicate with doctor...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/04G16H40/20
CPCG06Q10/047G16H40/20
Inventor 潘石陈文豪李洋王佳杨王家琪张雨婷朱文迪
Owner CHANGCHUN UNIV OF SCI & TECH
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