Restaurant robot service method and system

A service method and robot technology, applied in the field of restaurant robot service system, can solve the problems of high cost and low restaurant service efficiency, and achieve the effects of simple operation, reduced waiting time for dining, and convenient use.

Pending Publication Date: 2020-04-21
西安广源机电技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a restaurant robot service method, which solves the problems of low restaurant service efficiency and high cost in the prior art

Method used

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Embodiment Construction

[0021] The present invention will be described in detail below in combination with specific embodiments.

[0022] A restaurant robot service method of the present invention comprises the following specific steps:

[0023] Step 1. Enter the restaurant, send a service request to the robot waiting for service, and the robot will follow the diners to the dining table;

[0024] Step 2. After being seated, send the meal location information to the robot, and at the same time send the ordering command, the robot provides voice ordering and button ordering, and finally confirms the ordered meal;

[0025] Step 3. The robot goes to the designated outlet to pick up the meal according to the ordered meal, and delivers it to the dining place;

[0026] Step 4. After the meal is over, send a closing order to the robot.

[0027] It also includes an intermediate service instruction for dining, and the intermediate service instruction includes an instruction for adding dishes and an instructi...

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PUM

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Abstract

The invention discloses a restaurant robot service method. The restaurant robot service method comprises the following specific steps that 1, dining person enters a restaurant, the dining person sendsa service request to the robot waiting for the service, and the robot follows the dining person to reach a dining position; 2, after the dining person reaches the the dining position, the dining person sends the dining position information to the robot, and meanwhile, the dining person sends an ordering instruction and confirms the selected meal at the end; 3, the robot takes the meal to a specific meal outlet according to the meal selected by the dining personnel, and robot sends the taken meal to the dining position; and 4, the dining person sends a disc recovering instruction to the robotafter dining finishes. The invention further discloses a restaurant robot service system, the restaurant robot service system comprises a robot and a controller, wherein the robot and the controller are in communication connection, the dining personnel sends an instruction to the controller through the robot, and the controller controls the robot to complete the instruction. The robot service method is simple to operate and convenient to use, the dining waiting time is reduced, the dining efficiency of the dining personnel is improved, and the dining experience is improved.

Description

technical field [0001] The invention belongs to the technical field of intelligent robots, and relates to a restaurant robot service method and a restaurant robot service system. Background technique [0002] With the continuous development of the Internet and the continuous innovation in the field of intelligence, robots have gradually appeared in the service industry. Robots are used in the catering industry, reflecting the changes in market demand brought about by economic development. Using robots to replace people in restaurants can not only create special restaurants, but also replace some restaurant waiters to provide better services, reduce the number of waiters, reduce costs, attract customers, improve service quality, and enhance brand image. Economic Value. [0003] The usual dining process of a restaurant is ordering, serving, and closing, and each step requires manual service to complete. However, when the passenger flow is large, the service quality provided ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): B25J11/00
CPCB25J11/008
Inventor 孙静
Owner 西安广源机电技术有限公司
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