Fault processing method and device

A fault handling method and fault technology, applied in the computer field, can solve problems such as low degree of automation, slow fault response speed, and many manpower, so as to reduce manpower consumption, ensure normal operation, and shorten the discovery time.

Pending Publication Date: 2020-06-16
BEIJING BAIDU NETCOM SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] In the existing technology, service maintenance personnel generally perform various follow-up operations after a service failure occurs. Therefore, this failure handling method has a slow response to failures, a low degree of automation, and requires a lot of manpower.

Method used

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  • Fault processing method and device
  • Fault processing method and device

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Embodiment Construction

[0028] The application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain related inventions, rather than to limit the invention. It should also be noted that, for the convenience of description, only the parts related to the related invention are shown in the drawings.

[0029] It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other. The present application will be described in detail below with reference to the accompanying drawings and embodiments.

[0030] figure 1 An exemplary system architecture 100 to which embodiments of the fault handling method or the fault handling apparatus of the present application can be applied is shown.

[0031] Such as figure 1 As shown, the system architecture 100 may include terminal d...

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PUM

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Abstract

The embodiment of the invention discloses a fault processing method and device. A specific embodiment of the method comprises the steps of obtaining a target fault event; executing the following faultprocessing steps: in response to the obtained target fault event, determining whether a fault occurs or not, the fault events corresponding to different faults being different; if it is confirmed that the fault occurs, sending a fault notification corresponding to the target fault event to terminal equipment of the target user; and executing loss stopping processing operation corresponding to thetarget fault event. According to the embodiment of the invention, the fault event can be obtained, so that the fault discovery and processing steps are automated, and the manpower consumption is reduced. Meanwhile, according to the embodiment of the invention, the fault can be discovered in real time by acquiring the fault event, and the fault discovery time is effectively shortened, so that thenormal operation of the cloud service can be ensured.

Description

technical field [0001] The embodiments of the present application relate to the field of computer technology, specifically to the field of Internet technology, and in particular to a fault handling method and device. Background technique [0002] With the development of Internet technology, various end-user-oriented applications emerge in an endless stream. The services provided by cloud servers are becoming more and more diverse, and the number of people they serve is also increasing. These services are often provided for a long time, and there is a certain probability of failure in the service. [0003] In the prior art, service maintenance personnel generally perform various follow-up operations after a service failure occurs. Therefore, this failure handling method has a slow reaction speed to failures, a low degree of automation, and consumes a lot of manpower. Contents of the invention [0004] The embodiment of the present application proposes a fault handling met...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07
CPCG06F11/0709G06F11/0766G06F11/079G06F11/0793
Inventor 陈华陈骅骏
Owner BEIJING BAIDU NETCOM SCI & TECH CO LTD
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