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Help information pushing method, help system and readable storage medium

A technology of help information and corresponding relationship, applied in the computer field, can solve problems such as inability to obtain help information accurately and intuitively, and achieve the effects of saving user time, solving user problems, and intuitively obtaining

Pending Publication Date: 2020-06-30
SHENZHEN SINOSUN TECH
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  • Summary
  • Abstract
  • Description
  • Claims
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Problems solved by technology

[0004] An application-based help information push method, a help system, and a readable storage medium proposed by the present invention aim to solve the problem that users cannot obtain help information accurately and intuitively

Method used

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  • Help information pushing method, help system and readable storage medium
  • Help information pushing method, help system and readable storage medium
  • Help information pushing method, help system and readable storage medium

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Embodiment Construction

[0040] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0041] Please see figure 1 , figure 1 It is a schematic diagram of the hardware structure of the help system provided by the present invention. The help system can be a server and / or a computer, wherein the server can be composed of a single server or multiple servers, and the help system can include, for example, a tool for monitoring the operation track and analyzing the monitored operation track to match the The corresponding business server of event rules including help information may include an administrator-oriented assistant management system for creating event rules. The assistant management system may be installed on a computer device, and may also include operations dedicated to parsing according to the business server Track content, push the corresponding help information configured by the assistant mana...

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Abstract

The invention discloses a help information pushing method based on an application program. The help information pushing method comprises the following steps: acquiring an operation track when a user interacts with the application program; determining whether an interaction scene of the user and the application program is matched with a preset help scene or not according to the operation track; andif yes, calling help information corresponding to the matched preset help scene, and pushing the corresponding help information to the user. The invention further discloses a help system and a readable storage medium. According to the invention, the help information corresponding to the currently required help can be provided for the user, the user does not need to read the help document to search and obtain the corresponding content, intuition and accuracy are achieved, and the user time is saved.

Description

technical field [0001] The invention relates to the field of computers, in particular to a method for pushing help information based on an application program, a help system and a readable storage medium. Background technique [0002] As the development technology becomes more and more mature, more and more application programs are developed. When users use an unfamiliar application program, they often rely on the help system of the application program. [0003] In the traditional help system, usually after the user enables the help system, the help system provides help documents, and the help documents usually cover the help information of the entire application. Users can read the help documents and find relevant help information. The current help system cannot intuitively provide help to the user, and the user cannot accurately obtain the required help information. Contents of the invention [0004] An application-based help information push method, a help system and a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F9/451G06F9/48
CPCG06F9/453G06F9/4843
Inventor 邱勇缪君苏永彬
Owner SHENZHEN SINOSUN TECH
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