Data processing method and related equipment

Abstract

The invention provides a data processing method and related equipment, and the method comprises the steps: querying data stored in a database according to the input data of a client, determining an abnormal problem of the client, carrying out the corresponding operation according to the antibody information stored in the database, and avoiding the continuous impact on the client from the same abnormal data. The method comprises the following steps: monitoring target input data corresponding to a target client; when the target antigen data matched with the target input data is stored in the database, obtaining target antibody information corresponding to the target antigen data, wherein multiple pieces of antigen data including target antigen data and multiple pieces of antibody informationincluding target antibody information are stored in the database, the target antigen data are input data causing abnormality of the target client, and the target antibody information comprises a source, a protocol number, data content and strategy configuration of the target input data; and executing a corresponding operation based on the strategy configuration of the target antibody information.

Description

technical field [0001] The present application relates to the communication field, and in particular to a data processing method and related equipment. Background technique [0002] Occasionally, when the client is used on the user side, exceptions may occur, for example, the client may freeze or crash. The client directly freezes or crashes, and the error data reporting module collects and uploads the problem. For example, after the Windows version QQ client crashes, there will be a bugreport program to collect the relevant context information of the client crash (including dump file) and submit it to the server, which is convenient for technicians to carry out follow-up diagnosis and analysis. [0003] After an exception occurs on the client, the next time you start it, it will prompt the message "Start XXX in safe mode". In this mode, only the core modules will be started, and various plug-ins and extension modules that may be relatively poor in stability will be loaded....

AI Technical Summary

Problems solved by technology

[0005] The above solutions to the client’s abnormal problems can be used in combination, but for users, it often takes a long time to wait for the real repair of the client problem. During this period, even if the “safe mode” is used, The experience is also greatly damaged

And by blocking the problematic plug-in, the function of the entire plug-in will not be able to be used normally. For example, blocking the file transfer plug-in will make the file transfer function completely unavailable, and it will not even be able to perceive the file sent by the other party.

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