Method for realizing user recharging and restarting based on shutdown triggering network redirection

Abstract

The invention discloses a method for realizing user recharging and restarting based on shutdown triggering network redirection, which comprises the following steps of: marking a communication client as an arrearage shutdown client when the arrearage shutdown of an account of the communication client is monitored; performing network redirection for the arrearage shutdown client, and restricting thearrearage shutdown client from aiming at access requests except the jump webpage; when a request of accessing a preset springboard webpage by an arrearage shutdown client is monitored, skipping fromthe springboard webpage to a preset skipping webpage for recharging; and exempting the cost generated when a customer visits a skip webpage due to arrearage shutdown. Through the technical scheme of the invention, free recharging under the condition of arrearage shutdown is realized, the convenience and high efficiency of recharging under the condition of arrearage shutdown are improved, the userstickiness of an operator is further effectively improved, the use amount excitation of a client is facilitated, and the use experience of the client is improved.

Description

technical field [0001] The invention relates to the technical field of mobile communication, and in particular to a method for recharging a user and returning to the machine based on network redirection triggered by shutdown. Background technique [0002] Facing the development of 5G and big connections in the future, on the basis of vigorously expanding new market shares and developing new customers in a healthy and rapid manner, it is very important for communication operators to keep and stimulate existing customers by continuously improving the quality of communication services. development topics. The most important basis for customer retention is to keep the churn rate low. [0003] At the same time that the arrears shutdown (including full shutdown and half shutdown), the customer's mobile terminal cannot access the Internet normally, and various APP clients and webpages fail to open (a blank page showing connection failure), the customer needs to go to the front des...

AI Technical Summary

Problems solved by technology

[0004] This process is cumbersome and prone to many uncertain factors. Many customers will choose to downshift or off-grid during the downtime. For customers with multiple numbers, they may be blacklisted due to long-term arrears and downtime, which will affect the subsequent use of normal business.

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