IT equipment operation and maintenance fault suggestion processing method based on semantic analysis algorithm

Abstract

The invention discloses an IT equipment operation and maintenance fault suggestion processing method based on a semantic analysis algorithm, and the method comprises the steps: obtaining the fault defect data of IT equipment operation and maintenance, classifying the fault defect data, generating a fault knowledge graph according to the classification information, extracting a defect description process of the defect data according to the fault knowledge graph, generating defect processing problems in the defect description process, correspondingly arranging the defect processing problems into a fault and defect description-defect processing problem model, training each IT equipment fault and defect data sample in the fault and defect description-defect processing problem model by utilizing semantic analysis, and obtaining IT equipment fault and defect processing suggestions; and then searching defect processing suggestions corresponding to the defect processing problems, sorting and screening the searched defect processing suggestions, and pushing the sorted and screened processing suggestions. According to the processing method, the completeness and the accuracy of the IT equipment defect processing suggestion are improved.

Description

technical field [0001] The present application belongs to the technical field of equipment fault processing, and in particular relates to a method for suggesting and processing IT equipment operation and maintenance faults based on a semantic analysis algorithm. Background technique [0002] With the development of integrated information processing technology, the integration level of IT equipment is getting higher and higher, and related IT equipment fault detection, defect analysis and processing and feature analysis have received great attention from people; IT equipment is an intelligent equipment in the information industry. , its composition structure is complex, and it is prone to multiple faults and defects. It is necessary to build an optimized IT equipment defect processing model. Since there are often many possible reasons behind the phenomenon of IT equipment defects, directly use "IT equipment defects-defect processing suggestions" The end-to-end model learns th...

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Problems solved by technology

[0002] With the development of integrated information processing technology, the integration level of IT equipment is getting higher and higher, and related IT equipment fault detection, defect analysis and processing and feature analysis have received great attention from people; IT equipment is an intelligent equipment in the information industry. , its composition structure is complex, and it is prone to multiple faults and defects. It is necessary to build an optimized IT equipment defect processing model. Since there are often many possible reasons behind the phenomenon of IT equipment defects, directly use "IT equipment defects-defect processing suggestions" The end-to-end model learns the corresponding relationship between IT equipment defects and defect handling suggestions, lacks the association of IT equipment defect information, can only give a certain possible IT equipment defect handling suggestions, and cannot give a complete and comprehensive IT equipment defect Handling suggestions

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