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Method, device and system for extracting goods

A technology for goods and lockers, applied in the Internet field, can solve problems such as low business execution efficiency, poor user experience, and occupation of large customer service resources.

Pending Publication Date: 2022-04-22
BEIJING SANKUAI ONLINE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] At present, due to the long processing process of manual customer service, when there is a situation that the meal cannot be picked up normally, if the user picks up the meal through manual customer service, it will not only occupy a large amount of customer service resources, but also cause low business execution efficiency. Severely prolong the user's meal pickup time, and the user experience is poor

Method used

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  • Method, device and system for extracting goods
  • Method, device and system for extracting goods
  • Method, device and system for extracting goods

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0116] Embodiment 1: The first system for picking up goods includes: a first server, a second server, a client, and a locker.

[0117] figure 1 It is a schematic diagram of a system for picking up goods in this specification, including a first server, a second server, a client, and a locker.

[0118] In the specific implementation, when the user picks up the goods, he can log in the client on his own terminal equipment such as mobile phone, tablet computer, etc., and the client will show the user the trigger button for the user to pick up the goods by opening the cabinet with credit.

[0119] Then, after monitoring the user's operation on the trigger button (such as clicking, long pressing, etc.), the client determines that the user requests to pick up the goods through credit opening. At this time, the client responds to the user's request and obtains the user's User identification (such as the user's account number, unique code, registered mobile phone number, etc.), and ba...

Embodiment 2

[0125] Embodiment 2: the first server side.

[0126] figure 2 It is a schematic flow chart of a method for picking up goods in this manual, which specifically includes the following steps:

[0127] Step S200, the first server receives the credit pickup request sent by the client, and the credit pickup request is that the client monitors that the user shows the client that the user can pick up the goods by opening a cabinet with credit. It is sent when the trigger button is operated, and the credit pickup request carries the user ID of the user.

[0128] In the specific implementation, when the user needs to pick up the goods, he needs to log in the client terminal on his own terminal equipment such as mobile phone and tablet computer. The client displays the trigger button on the display interface of the terminal device for the user to pick up the goods by opening the cabinet with credit. When the user operates (for example, click, long press, etc.) To request a pickup by ...

Embodiment 3

[0183] Embodiment 3: the second server side.

[0184] Figure 5 It is a schematic flow chart of a method for picking up goods in this manual, which specifically includes the following steps:

[0185] Step S500, the second server receives the credit data acquisition request sent by the first server, the credit data acquisition request is sent by the first server to the second server based on the received credit request, and the credit acquisition request The goods request is sent to the first server when the client monitors the user's operation of the trigger button displayed on the client for the user to pick up the goods through credit opening. The credit pick-up request carries the user ID of the user.

[0186] Step S502, after determining that the first server has the information calling right authenticated by the second server, determine the credit data of the user according to the user identifier of the user carried in the credit data acquisition request;

[0187] The ...

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Abstract

The invention discloses a method, a device and a system for picking up goods, and particularly discloses a method for sending a credit data acquisition request to a second server according to a credit goods picking request after a first server receives the credit goods picking request sent when a user requests to pick up goods in a credit cabinet opening mode. And then, the second server returns credit data after determining that the first server has the information calling authority authenticated by the second server. And then, after the first server determines that the user has the business qualification of taking goods through a credit cabinet opening mode according to the credit data, a cabinet opening instruction is sent to the storage cabinet according to a storage grid opening identifier of a storage grid opening which the user wants to open in the storage cabinet, so that the storage grid opening of the storage cabinet is opened for the user to take goods. Therefore, when the user cannot normally take the goods, the goods can be taken in a credit cabinet opening mode, and if the goods are successfully taken, the user does not need to contact a manual customer service to remotely open the cabinet, so that the service execution efficiency is improved.

Description

technical field [0001] This specification relates to the field of Internet technology, and in particular to a method, device and system for picking up goods. Background technique [0002] With the rapid development of the Internet, the rapid rise of food delivery business has brought great convenience to people's life. During the delivery process, when the area where the delivery address filled in by the user is under traffic control, the delivery staff can store the food in the delivery cabinet and inform the user of the corresponding pick-up code. Then, according to the pick-up code, the user extracts from the take-out cabinet the meals that the delivery staff has stored in the take-out cabinet in advance. [0003] If the courier makes a mistake when storing the takeaway, the user will not be able to retrieve the stored meal according to the pickup code. For example, when multiple different storage compartments are opened for multiple orders in the take-out cabinet at th...

Claims

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Application Information

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IPC IPC(8): G07F17/12G07C9/00H04L67/12
CPCG07F17/13G07C9/00571H04L67/12
Inventor 王建行王晓雪江洋常文静苏涛曾永兰刘文涛孙洋王雅楠
Owner BEIJING SANKUAI ONLINE TECH CO LTD
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