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Relation perception similar problem identification and evaluation method, system and equipment and storage medium

A problem identification and problem technology, applied in the field of natural language processing, can solve problems such as lack of pertinence, recognition accuracy needs to be improved, etc.

Pending Publication Date: 2022-04-29
UNIV OF SCI & TECH OF CHINA
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Problems solved by technology

However, these external knowledge covers a wide range of fields or are not very specific, and cannot fully meet the supplementary expressions of problem diversity. Therefore, the recognition accuracy needs to be improved.

Method used

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  • Relation perception similar problem identification and evaluation method, system and equipment and storage medium
  • Relation perception similar problem identification and evaluation method, system and equipment and storage medium
  • Relation perception similar problem identification and evaluation method, system and equipment and storage medium

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Embodiment Construction

[0023] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some of the embodiments of the present invention, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0024] First, the terms that may be used in this article are explained as follows.

[0025] The terms "comprising", "comprising", "containing", "having" or other descriptions with similar meanings shall be construed as non-exclusive inclusions. For example: including certain technical feature elements (such as raw materials, components, ingredients, carriers, dosage forms, materials, dimensions, parts, components, mechanisms, devices, steps, proced...

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Abstract

The invention discloses a relation perception similar problem identification and evaluation method, system and device and a storage medium, according to a related scheme, a similar problem identification model based on a relation perception neural network is used for carrying out similar problem identification of problem pairs, and compared with a traditional model, semantic relation related information of multiple semantic matching is used. For a prediction result, a plurality of evaluation indexes are improved to a certain extent.

Description

technical field [0001] The present invention relates to the field of natural language processing, in particular to a method, system, device and storage medium for identifying and evaluating a relationship-aware similarity problem. Background technique [0002] Recognition of similar questions is a core issue in the research field of intelligent customer service question answering. When a user asks a new question, intelligent customer service needs to understand the user's new question, find similar questions that may match the user's question, obtain the best matching question through the matching model, and give the corresponding answer to the user. Therefore, the user similar question recognition task can also be modeled as a similar text matching task. Similar problem recognition tasks are applied in many fields, such as community question and answer query, information retrieval and intelligent customer service systems, etc., similar problem recognition is taken as the c...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332G06F40/289G06F40/30G06F16/35G06Q30/02G06N3/04G06N3/08
CPCG06F16/3329G06F40/289G06F40/30G06F16/35G06Q30/0281G06N3/08G06N3/048G06N3/045
Inventor 陈恩红刘淇陈彦敏王皓黄振亚
Owner UNIV OF SCI & TECH OF CHINA
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