The invention relates to the field of
artificial intelligence, and discloses a dialogue
process control method and device based on a large
language model, equipment and a medium, and the method comprises the steps: obtaining a predefined target business range, and collecting corresponding historical dialogue data; performing
data mining and analysis on the historical dialogue data, extracting a plurality of dialogue strategies, and constructing to obtain a strategy
library; generating a corresponding dialogue process according to each dialogue strategy, and configuring a response template of each dialogue node in the dialogue process; when an input text of a user is received, matching in the strategy
library according to the input text to obtain a target strategy, and switching to a target dialogue node according to a dialogue process of the target strategy; and generating a corresponding prompt text based on the response template of the target dialogue node and the input text, inputting the prompt text into the trained large
language model, and generating a reply text of the target dialogue node. A strategy
library is formed according to service requirements, replies are made by a unified response
template based on the most matched dialogue strategy, and dialogue accuracy and reliability are improved.