Universal process method for mapping the critical performance index to the critical quality index

A technology of key performance indicators and key quality indicators, applied in wireless communication, digital transmission systems, electrical components, etc., can solve problems such as difficulty in determining the operating status of the system, limiting the scope of application, and a large number of indicators.

Inactive Publication Date: 2007-10-31
EB INFORMATION TECH
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Problems solved by technology

Because there is no ready-made quantitative evaluation index for new business to evaluate its service quality QoS (Quality of Service), and the traditional network QoS cannot directly and accurately reflect the operation status of the business. There is no clear mapping relationship between good and bad operation quality, and there are quite a number of these indicators, it is difficult to intuitively judge the operating status of the sy...

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  • Universal process method for mapping the critical performance index to the critical quality index
  • Universal process method for mapping the critical performance index to the critical quality index
  • Universal process method for mapping the critical performance index to the critical quality index

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[0018] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0019] The present invention is a kind of general processing method that key performance index KPI is mapped to key quality index KQI, and this method is to improve the hierarchical structure of the key index proposed by the World Telecommunications Management Forum at first (refer to Fig. 1): Namely the product key The quality indicator KQI boils down to one indicator. The only product KQI is aggregated from the KQIs of all services; each service KQI is aggregated from multiple network KPIs; each network KPI is aggregated from multiple underlying peers and / or different types of underlying indicators are aggregated; then follow the following two steps to aggregate the key performance indicators KPI of the lower layer network into the key quality indicator KQI of t...

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Abstract

A general processing method for mapping the key property index KPI to the key quality index KQI is disclosed which improve the hierarchical structure of TMP key index: the product KQI is boiled down to a index which is converged by all KQI, every KQI is converged by several network KPI, every network KPI is converged by several bottom indexes with the same and/or different bottom; following said steps the bottom network KPI is converged into top service KQI: (1) sets the mapping flow: sets the flow and the relative parameters that maps the bottom network system KPI into the top service KQI; (2) property measuring and calculating: calculates the KQI value of top service according to the real physical measuring value and formula of bottom network system. The method can compensate for the disadvantages that TMP present method can not converges the index with different dimension and different physical means, it can reflect the running state of whole business or network system just need to extract little meaning indexes, and especial fit for the development of 3G business and network management.

Description

technical field [0001] The invention relates to a general processing method for mapping a key performance indicator KPI to a key quality indicator KQI, and belongs to the technical field of network services, in particular to the technical field of telecommunication network services. Background technique [0002] With the popularization of 3G technology, more and more new telecommunications and network services have emerged along with new technologies. These new services pay more attention to user experience and service providers' ability to quickly respond to problems. Because there is no ready-made quantitative evaluation index for new business to evaluate its service quality QoS (Quality of Service), and the traditional network QoS cannot directly and accurately reflect the operation status of the business. There is no clear mapping relationship between good and bad operation quality, and there are quite a number of these indicators, it is difficult to intuitively judge th...

Claims

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Application Information

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IPC IPC(8): H04Q7/34H04M3/22H04L12/24H04W24/00
Inventor 廖建新王晶王纯李炜倪萍朱晓民张磊徐童张乐剑沈奇威樊利民程莉
Owner EB INFORMATION TECH
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