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Method and apparatus for monitoring system state and event record of mobile terminal

A mobile terminal and system status technology, applied in the field of communication, can solve the problems of being unable to accurately judge the type and give a solution, and unable to obtain abnormal information of the mobile terminal immediately and quickly.

Inactive Publication Date: 2009-06-10
北京摩软科技有限公司
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  • Summary
  • Abstract
  • Description
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Problems solved by technology

It is used to solve the defects in the prior art that it is impossible to obtain the abnormal information of the mobile terminal immediately and quickly, and it is impossible to accurately judge the type of the abnormality and give a solution

Method used

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  • Method and apparatus for monitoring system state and event record of mobile terminal
  • Method and apparatus for monitoring system state and event record of mobile terminal
  • Method and apparatus for monitoring system state and event record of mobile terminal

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Embodiment Construction

[0016] In order to make the purpose, technical features and implementation effects of the present invention clearer, the technical solution of the present invention will be described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0017] During the working process of the mobile terminal performing various tasks, its internal system or unit module will record the occurrence of any event. If any abnormality occurs during the operation of the mobile terminal, as figure 1 As shown, the recorded event information is packaged to generate a data packet, which is sent to the diagnostic server through the communication network in different transmission methods, and the diagnostic server sends it to the diagnostic database for storage, and provides it to the communication operator and manufacturer for analysis of the abnormality s reason.

[0018] The technology provided by the present invention can be described through a preferred embodiment, ...

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Abstract

The invention provides a method and a device for monitoring system state and event log of a mobile terminal. The method comprises: arranging a diagnosis engine inside the mobile terminal, setting event information or system state information acquired by the mobile terminal during task execution, and transmitting the event information or the system state information to a diagnosis server in a predetermined mode through the diagnosis engine. By application of the technology, a system or the device in the mobile terminal monitors and records the trigger event information or the system state information, packages the information to generate a data package when the system is abnormal, and transmits the data package to the diagnosis server which saves the data packages into a diagnosis database, so that operators and manufacturers can quickly acquire abnormal information of the mobile terminal in time, accurately and quickly judge the abnormality type, and work out a solution.

Description

technical field [0001] The present invention relates to a communication technology, in particular to a method and device for monitoring system status and event records of a mobile terminal. Background technique [0002] With the development of communication technology, mobile terminals manufactured by communication product manufacturers have achieved more functions, and communication service providers have provided users with more service items. Due to the continuous increase in the functions that the mobile terminal needs to implement, and the increasing types of services provided during the communication process, the amount of data processed is larger, and the operating speed of the instructions is required to be higher, so it is necessary to continuously upgrade the mobile terminal. , thus leading to an increase in the probability of various errors and abnormalities in the working process of the mobile terminal, and how to obtain error information in a timely manner, accu...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/12H04W24/04H04W24/10H04W80/12
Inventor 王昌正肖安平宋捷张冲
Owner 北京摩软科技有限公司
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