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Apparatus and method used for transparent window intimacy protection of on-line help

A privacy protection, online help technology, applied in privacy protection, privacy protection. domain, it can solve problems such as complicated settings, inability to ask helpers to monitor helper screen information, sub-windows cannot be protected independently, etc., to achieve a wide range of applications

Inactive Publication Date: 2009-07-01
北京帮助在线信息技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, its disadvantages are: cumbersome settings are required every time privacy protection is turned on, the helper must manually select the entire application window that can be viewed by the helper, and the sub-windows in which private information appears in the application cannot be individually protected
In addition, this method does not allow the help-seeker to monitor the screen information that the helper can see, that is to say, the help-seeker does not know whether the helper can see his privacy

Method used

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  • Apparatus and method used for transparent window intimacy protection of on-line help
  • Apparatus and method used for transparent window intimacy protection of on-line help
  • Apparatus and method used for transparent window intimacy protection of on-line help

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Embodiment Construction

[0031] Such as figure 1 As shown, the structure of a basic embodiment of the present invention includes at least one helper device 1 and one helper device 2, and the helper device 1 and the helper device 2 are connected through a network. Wherein, the helper is a user who operates the helper device 1 , and the helper is a technical supporter who helps the helper solve practical problems through the helper device 2 . The helper device 1 and the helper device 2 may be electronic devices such as desktop computers, portable computers, smart phones or telephones. The helper device 1 and the helper device 2 can be connected through a network such as a telecommunication network, a radio network or a computer network, and the helper device 1 and the helper device 2 can be deployed in the same network, for example, in the same local area network, or can be deployed in in different networks.

[0032] Such as figure 2 As shown, the help-seeking device 1 includes a screen capture devi...

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PUM

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Abstract

The invention discloses a window message privacy protection device and a method for on-line help, which belong to the privacy protection of computer field. The main use of the invention is to help the privacy protection of a person who asks for help in a system on line. The invention has the advantages that a person who asks for help can do privacy protection to the window message of an application program on a device of a person who asks for help. A plurality of windows can be manually selected or automatically arranged according to a protection rule system to protect privacy, wherein the windows can be integral application program windows, or one sub window of an application program, screen information which can be seen by a person who asks for help and a helper is symmetrical or is not symmetrical (namely a person who asks for help can select whether itself can see the privacy information which can not be seen or not), when in on-line help, a person who asks for help can operate the contents in a protected zone, and the information can not be transmitted to a helper device, and the person who asks for help can monitor screen images which can be seen by a helper.

Description

technical field [0001] The present invention relates to a privacy protection technology, in particular to a device and method for window information privacy protection of online help. It belongs to the privacy protection in the computer field. technical background [0002] With the continuous development of computer network technology, more and more people start to seek help through online help technology on the Internet. Wherein, the helper is a user who uses the helper's device, and the helper is a technical support person who provides online help services for the helper. The helper can remotely operate the helper's device through the network to provide online help for the helper. The remote helper can use the helper device to solve the problems of the local helper, and provide online help to the local helper, such as configuring the local helper device and so on. [0003] At present, there are two main implementation schemes for the helper to provide online help to the ...

Claims

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Application Information

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IPC IPC(8): G06F21/22H04L12/16G06F21/60
Inventor 黄永刚聂晶陈海群
Owner 北京帮助在线信息技术有限公司
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