System and method for achieving intelligent management of mobile telephone incoming call

Abstract

A system for achieving intelligent management of mobile telephone incoming call comprises a mobile switching center (SC) / service switching point (SSP), a service agent platform (Service Broker), a mobile value added service platform, an independent intelligent external platform (IP), a business operation support system (BOSS), an incoming call management platform, a terminal module and the like. The incoming call management platform comprises a public data module, a personal data module, a user contextual model module, an incoming call processing module and an interaction interface module. The terminal module is installed on the mobile terminal of a user to serve as a special module for interaction of the mobile terminal and the incoming call management platform. A method for achieving intelligent management of mobile telephone incoming call and based on the system is further provided. The method achieves unification of three calling processing flows including incoming call interception, incoming call direct connection and incoming call selection connection. The system and the method improve user experience of mobile communication, and promote the mobile communication to develop towards intelligentization, personality, multi-media and social networking.

Description

technical field [0001] The invention relates to a system and method for realizing intelligent management of mobile phone calls, belonging to the technical field of mobile communication, in particular to the technical field of mobile value-added services. Background technique [0002] With the popularization of mobile communications, mobile phones have become a communication tool that people carry with them. While mobile phones bring convenience to people's lives, they also bring a lot of troubles, especially various harassment calls such as marketing, advertising, and fraud are becoming more and more rampant. , seriously disrupting people's daily life; at the same time, with the deepening of user communication experience, users have higher and higher requirements for mobile phone service quality, hoping to get more professional, personalized and intelligent mobile communication and mobile information service. [0003] In order to solve the above problems, there are currentl...

AI Technical Summary

Problems solved by technology

[0002] With the popularization of mobile communications, mobile phones have become a communication tool that people carry with them. While mobile phones bring convenience to people's lives, they also bring a lot of troubles, especially various harassment calls such as marketing, advertising, and fraud are becoming more and more rampant. , seriously disrupting people's daily life; at the same time, with the deepening of user communication experience, users have higher and higher requirements for mobile phone service quality, hoping to get more professional, personalized and intelligent mobile communication and mobile information service

[0003] In order to solve the above problems, there are currently a wide variety of mobile phone client firewall software on the market. Although these software can alleviate the demand for harassing call interception to a certain extent, because these software are based on the mobile terminal side to achieve incoming call interception, etc. Function, so there are many deficiencies, such as the anti-harassment interception function is not perfect, can not be actively intercepted, customers will add harassment numbers to the blacklist only if they have been violated; cannot add hidden numbers to the blacklist; data is stored locally on the phone: As the black and white lists continue to grow, the processing speed of low-end mobile phones will be affected; and the local list is not easy to maintain. Customers need to import and export data when changing mobile phones. If the mobile phone is lost, the list needs to be set from scratch, etc.

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