A method and device for template management of communication information

Abstract

The present invention relates to a method and device for template management of communication information, comprising the following steps: establishing an information template, wherein the information template is divided into a plurality of attribute sub-modules according to the attributes of the communication information; receiving the communication information sent by the business system and Its attribute characteristics, according to the attribute characteristics of the communication information, put the communication information with the same attribute characteristics into the same attribute submodule, and put the communication information with different attribute characteristics into different attribute submodules; Integrity verification and legality verification are performed on the communication information in , and the verification results are saved to form a verification log, and then the communication information in the same attribute sub-module is integrated; the integrated communication with the same attribute characteristics The information is sent to the receiving router. The invention solves the performance and flexibility bottleneck problems of the current support system by adopting a template-based configurable method to uniformly manage the delivery of short messages, multimedia messages and emails.

Description

technical field [0001] The invention relates to a communication information management method applied between a telecommunication service system and short message, multimedia message and mail gateways, in particular to a method and device for template management of communication information. Background technique [0002] With the in-depth reintegration of telecom operators and the transformation of operator services, improving customer perception has become an important task for operators. With the increase of business complexity and the enhancement of customer service requirements, the reminder business composed of the traditional SMS, MMS, and email delivery methods has highlighted obvious bottlenecks in use, which are specifically reflected in the following aspects Aspects: [0003] Insufficient productization: All reminder services do not form a unified product, and are displayed to users with separate functions, resulting in a large number of business codes, which are ...

AI Technical Summary

Problems solved by technology

The information of all business systems must be issued uniformly through the SMS notification platform, which solves the situation that many systems send their own information separately, which is not conducive to the management and statistics of the issued information, and the situation that the maximum value of each business cannot be maximized.

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