Queue system and queue method based on mobile terminal

Abstract

The invention discloses a queue system and a queue method based on a mobile terminal. The queue system comprises a queue machine, the mobile terminal and a queue control server, wherein the queue machine is used for receiving the queuing operation of users, inputting the reservation number of people, and generating identification tags containing the queue information; the mobile terminal is used for scanning the identification tags generated by the queue machine, recording the queue information, sending the queue information to the queue control server, and receiving number calling information sent by the queue control server; the queue control server is used for receiving the queue information sent by the mobile terminal, processing the queue information in real time, generating the number calling information, and sending the number calling information to the mobile terminal. According to the invention, a user can timely know the queue state through the mobile terminal, the queue mode is novel, the merchant labor cost is saved, the queuing humanization and intelligence are improved, the varied requirements of users are met, and the queue system facilitates industrial popularization.

Description

technical field [0001] The invention relates to the field of commercial numbering, in particular to a mobile terminal-based numbering system and method. Background technique [0002] In recent years, with the development of the economy and the improvement of people's living standards, it has also promoted the explosive development of catering industries such as hot pot restaurants and barbecue restaurants. And these catering industries often adopt the numbering method to meet the dining needs of consumers. Most of the existing numbering methods are manual operations. During peak hours, consumers need to wait in line for a long time and cannot leave. At the same time, although there are some special queuing systems, these queuing systems often need to register consumers' mobile phone numbers and notify consumers through SMS. However, this queuing system also has many defects: [0003] 1. It is necessary for the merchant to designate the manual operation of the numbering mac...

AI Technical Summary

Problems solved by technology

[0003] 1. It is necessary for the merchant to designate the manual operation of the numbering machine, which is costly;

[0004] 2. There are only SMS notifications; customers cannot check the status of the number in real time, and cannot freely set message reminders;

[0005] 3. Inability to flexibly handle changes in customer queuing information;

[0006] 4. It is necessary to record the customer's mobile phone number, which is easy to be rejected by some customers

[0007] In short, the function of the existing numbering system is not perfect enough, not humanized enough, and unable to meet the needs of customers

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