Network management system and network management method based on active monitoring of intelligent voice warning

Abstract

The invention provides a network management system and a network management method based on active monitoring of intelligent voice warning. The network management method includes: establishing an intelligent voice warning active monitoring indicator database; setting different contacts aiming at different thresholds of all indicators; acquiring indicator data in the indicator database and monitoring changes of indicators in real time; after the indicator thresholds are reached, according to conditions of indicator configuration, calling the contacts corresponding to the calling thresholds to realize voice warning and active monitoring. The indicator data can be automatically monitored in monitoring and guaranteeing of network management, and voice warning can be performed in time when failure occurs; full automation and intelligence of the network management system can be realized, missing error brought by manual polling is avoided, and real-time monitoring of the warning is realized, so that warnings can be submitted in the first time, network problems can be found before customers, and customer perception degree can be improved.

Description

technical field [0001] The invention relates to the field of wireless communication, in particular to a network management system based on intelligent voice early warning active monitoring and a network management method based on intelligent voice early warning active monitoring. Background technique [0002] In the quality system of the wireless communication network, the management of the wireless communication network is a key link, and the quality of the network management will directly affect the operation quality of the network. When the network fails, early warning and processing can be made in time, so as to maintain the efficient operation of the network. [0003] At present, the existing network management systems collect index data in the background, and then present them uniformly on the page. Some of them can also send SMS messages according to trigger conditions, but cannot send voice reports according to trigger conditions. Due to the comprehensive network man...

AI Technical Summary

Problems solved by technology

[0003] At present, the existing network management systems collect index data in the background, and then present them uniformly on the page. Some of them can also send SMS messages according to trigger conditions, but cannot send voice reports according to trigger conditions. Due to the comprehensive network management, local network management, Professional network management, power environment monitoring system, Eoms and other systems are all professional systems, without considering interoperability, and at the same time, technologies based on Callcent and TTS were not considered, so voice warning was not realized before

Secondly, the existing network management technology cannot perform graded voice reporting according to certain conditions and rules

Thirdly, although the existing technical solutions can receive alarms through page viewing and text messages, for users who are repairing outdoors, users can only passively receive text messages, but cannot actively query indicators

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