System and method for achieving OTT service quality guarantee based on user behavior analysis

A technology of behavior analysis and service quality, applied in the direction of selective content distribution, image communication, electrical components, etc., to achieve the effect of ensuring long-term development, improving user experience, and integrated management
CN103856789AActive Publication Date: 2014-06-11北京赛特斯信息科技股份有限公司
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Patent Information

Authority / Receiving Office
CN · China
Current Assignee / Owner
北京赛特斯信息科技股份有限公司
Publication Date
2014-06-11

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Abstract

The invention relates to a system and method for achieving OTT service quality guarantee based on user behavior analysis. The system comprises a film source quality monitoring module, a content distribution network node monitoring module, a terminal monitoring module and a failure positioning and analysis module, wherein the content distribution network node monitoring module is used for carrying out dial testing on an electronic program list and programs of a platform through a simulation terminal at each content distribution network node, and the failure positioning and analysis module is used for positioning a failure according to the monitored states of the film source quality monitoring module and the content distribution network node monitoring module when the terminal monitoring module gives an alarm. The system and method for achieving OTT service quality guarantee based on user behavior analysis monitor the operation conditions of all links of an OTT service from film source production, broadcasting control and dispatching of CDN content to user terminals in real time, rapidly find out and position a problem, improve user experience comprehensively, guarantee long-term development of the OTT core service, provide a powerful support method for achieving the enterprise operation goal, and have a wide application range.
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Description

technical field

[0001] The present invention relates to the technical field of video service quality assurance, in particular to the technical field of OTT video service quality assurance, and specifically refers to a system and method for realizing OTT service quality assurance based on user behavior analysis. Background technique

[0002] OTT (Over The Top, refers to various video and data service services based on the open Internet) TV is a brand-new business that integrates various technologies such as the Internet, multimedia, and communication, and provides various interactive services to home users. As a digital service, OTT TV service is bound to compete with traditional cable TV and IPTV. As people have become accustomed to the lower charging standards and uninterrupted service availability of cable TV, how to ensure that the OTT user experience quality can reach or exceed that of cable TV has become one of the key factors for the success of OTT TV.

[0003] At pre...

Claims

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