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System and method for achieving OTT service quality guarantee based on user behavior analysis

A technology of behavior analysis and service quality, applied in the direction of selective content distribution, image communication, electrical components, etc., to achieve the effect of ensuring long-term development, improving user experience, and integrated management

Active Publication Date: 2014-06-11
北京赛特斯信息科技股份有限公司
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Problems solved by technology

At present, there is no international specification to fully define the quality of OTT services. The existing measurement standards of standard organizations such as ITU (International Telecommunication Union, International Telecommunication Union) are mainly aimed at the application scenarios of lossy transmission, and there is no HTTP ABR (Adaptive Bit Rate, suitable for transmission speed) the published standard of this kind of OTT Internet business

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  • System and method for achieving OTT service quality guarantee based on user behavior analysis
  • System and method for achieving OTT service quality guarantee based on user behavior analysis
  • System and method for achieving OTT service quality guarantee based on user behavior analysis

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Embodiment Construction

[0052] In order to describe the technical content of the present invention more clearly, further description will be given below in conjunction with specific embodiments.

[0053] Based on the test standard of lossy transmission, the present invention expands the business scenarios under lossless transmission. According to the transmission characteristics of OTT video services, based on user behavior, and with the help of terminal soft probe technology, the main problems that really affect the OTT user experience, Such as buffer waiting time, waiting times, video bit rate reduction, etc., for comprehensive analysis and evaluation.

[0054] The present invention establishes a set of OTT video service quality assurance system, including OTT service quality (QoS, Quality of Service, service quality) and user experience (QoE, Quality Of Experience, experience quality) measurement technology, monitoring index system, OTT fault diagnosis Methodology, OTT test tools and end-to-end se...

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Abstract

The invention relates to a system and method for achieving OTT service quality guarantee based on user behavior analysis. The system comprises a film source quality monitoring module, a content distribution network node monitoring module, a terminal monitoring module and a failure positioning and analysis module, wherein the content distribution network node monitoring module is used for carrying out dial testing on an electronic program list and programs of a platform through a simulation terminal at each content distribution network node, and the failure positioning and analysis module is used for positioning a failure according to the monitored states of the film source quality monitoring module and the content distribution network node monitoring module when the terminal monitoring module gives an alarm. The system and method for achieving OTT service quality guarantee based on user behavior analysis monitor the operation conditions of all links of an OTT service from film source production, broadcasting control and dispatching of CDN content to user terminals in real time, rapidly find out and position a problem, improve user experience comprehensively, guarantee long-term development of the OTT core service, provide a powerful support method for achieving the enterprise operation goal, and have a wide application range.

Description

technical field [0001] The present invention relates to the technical field of video service quality assurance, in particular to the technical field of OTT video service quality assurance, and specifically refers to a system and method for realizing OTT service quality assurance based on user behavior analysis. Background technique [0002] OTT (Over The Top, refers to various video and data service services based on the open Internet) TV is a brand-new business that integrates various technologies such as the Internet, multimedia, and communication, and provides various interactive services to home users. As a digital service, OTT TV service is bound to compete with traditional cable TV and IPTV. As people have become accustomed to the lower charging standards and uninterrupted service availability of cable TV, how to ensure that the OTT user experience quality can reach or exceed that of cable TV has become one of the key factors for the success of OTT TV. [0003] At pre...

Claims

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Application Information

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IPC IPC(8): H04N21/24H04N21/258H04N21/647
Inventor 逯利军钱培专马雯宋聚平李克民侯卫东凌志辉林强曹晶
Owner 北京赛特斯信息科技股份有限公司
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