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Business handling data processing method and device

A data processing and business technology, applied in the field of communication, can solve the problems of low data processing efficiency and long statistical analysis time, and achieve the effect of improving efficiency and reducing statistical analysis time

Inactive Publication Date: 2014-07-02
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Abstract
  • Description
  • Claims
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Problems solved by technology

[0004] The present invention provides a business processing data processing method and device, which are used to solve the problems of low data processing efficiency and long statistical analysis time in the prior art

Method used

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  • Business handling data processing method and device
  • Business handling data processing method and device

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Embodiment Construction

[0017] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0018] figure 1 A flowchart of an embodiment of the business processing data processing method provided by the present invention, such as figure 1 shown, including:

[0019] 101. Obtain the status record of the terminal during the business handling process, the status record carries the user number, business outlet code, sales employee numb...

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Abstract

The invention relates to a business handling data processing method and device. The business handling data processing method comprises the steps that status records of a terminal in the business handling process are obtained, wherein the status records comprise a user serial number, a sales network code, a sales person job number, a business code and the business handling status; at least one status record comprising composite keys is determined, wherein the composite keys comprise a first user serial number, a first sales network code, a first sales person job number and a first business code; at least one status record is merged into a business handling record. Therefore, a telecom operator can directly conduct statistic analysis on the business handling records obtained after merging, data processing efficiency is improved, and the time for statistic analysis is shortened.

Description

technical field [0001] The present invention relates to the field of communication technology, in particular to a method and device for processing business handling data. Background technique [0002] In the prior art, when a telecom operator handles various services for a user terminal through a business outlet, the acceptance system in the business outlet can record the interactive instructions and data packets between the terminal and the acceptance system during the business handling process, and generate a log. In order for telecom operators to perform statistical analysis on the logs and obtain information such as the number of business transactions. [0003] However, in the prior art, data such as interaction instructions and data packets in the log are recorded in chronological order, and telecom operators need to analyze all the data such as interaction instructions and data packets in the log in order to obtain the number of business transactions, etc. The low eff...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06H04M3/42
Inventor 刘熔冰向红兵王晔马秀发王冬徐坡
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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