Vehicle electronic commerce test drive appointment management method

A management method and reservation management technology, applied in the field of vehicle e-commerce customer reservations, can solve problems such as unseen reports, and achieve the effects of convenient operation, time saving and safety assurance

Inactive Publication Date: 2016-06-08
上海网商电子商务有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] However, there are no reports on the specific implementation of the method for managing the test drive appointment of the vehicle e-commerce.

Method used

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  • Vehicle electronic commerce test drive appointment management method

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Embodiment Construction

[0022] The specific embodiments provided by the present invention will be described in detail below in conjunction with the accompanying drawings.

[0023] as attached figure 1 As shown, a test drive reservation management method of the vehicle e-commerce in the present invention is operated on the test drive reservation management platform, including the client terminal operated by the car buyer and the customer service terminal operated by the background staff to provide services and perform related operations. The method includes:

[0024] Customers submit real personal information for real-name authentication. The submitted information mainly includes basic personal information, contact information, front and back photos of ID card, hand-held ID photo and invoice photo. After the customer uploads the information, the staff assigned to the corresponding order on the customer service side will review the information uploaded by the customer. If the information submitted by...

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Abstract

The invention relates to a vehicle electronic commerce test drive appointment management method. The method is operated on a test drive appointment management platform. The platform includes a client operated by a vehicle purchase user and a client end through which backstage staff can provide services and perform related operation. With the method of the invention adopted, the test drive appointment of the vehicle purchase user can be more convenient, the user does not need to make an appointment at a store, and he or she only needs to perform online operation, so that an appointment can be made, and therefore, time can be saved, and operation is convenient; when the appointment is made, real name authentication on the identity information of the user is only required, and therefore, the security of the information can be ensured, the security risk of a test drive vehicle can be decreased; the appointment time of the client is flexible, and a test drive site has a wide range, so that conveniences can be brought about; the feedback of test drive experience is timely; vehicle test drive time fragmentized, test drive site humanized and test drive experience differentiated high-quality offline services can be realized, and the user can carry out test ride and test drive of a new vehicle freely and conveniently in a relaxed manner.

Description

【Technical field】 [0001] The present invention relates to the technical field of vehicle e-commerce customer reservation, in particular to a management method for vehicle e-commerce reservation test drive. 【Background technique】 [0002] Test drive has always been the link with the most participants, the greatest risk, and the most difficult standardization in the offline car sales service process. With the continuous deepening of the O2O model of China's auto e-commerce industry, the connection link between online and offline auto sales services is particularly important. The innovation and exploration of test drive appointment management methods have become the focus of the automotive e-commerce industry. [0003] Chinese patent document CN: 201410849335, the application date is December 30, 2014, and the invention name is electric vehicle reservation method, system and platform. A reservation method is disclosed, including: receiving a vehicle reservation signal; Vehicl...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/02
CPCG06Q10/02
Inventor 皋勋孙俊
Owner 上海网商电子商务有限公司
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