Hotel room reservation information transfer method and system

Abstract

The invention provides a hotel room reservation information transfer method. A geographical location in a request sent by a user is automatically identified, a room information list for the selection of the user is generated, a room can be effectively selected according to the states of rooms for reservation, the user only needs to initiate a query request to a hotel room reservation server before check in to obtain a two-dimensional code electronic key, the user only needs to verify the two-dimensional code electronic key to open the hotel room to check in without performing room reservation, identity information registration, room card issue and other procedures on a hotel reception desk, therefore the wait and the arrangement of staff at the hotel reception desk are reduced, the user efficiency can be effectively improved, and the hotel operation cost is reduced. The invention further discloses a corresponding hotel room reservation information transfer system.

Description

technical field [0001] The invention relates to the field of hotel management, in particular to a method and system for transmitting hotel reservation information. Background technique [0002] In hotel management, usually the front desk staff of the hotel manually conduct room inquiries, reservations, and registration of identity information of customers, and then issue room cards to customers and guide them to check in. [0003] For staying customers, the process takes a long time, which greatly affects the customer experience; for hotels, the arrangement of hotel front desk staff also takes up the hotel's operating costs. [0004] At present, although there is an online group-buying reservation method for hotel reservations, online customers need to confirm with the group-buying website or the hotel whether there is a room before they can make a group-buying reservation. Sometimes there are even situations where the online reservation is successful, but there is actually ...

AI Technical Summary

Problems solved by technology

[0003] For check-in customers, the process takes a long time, which greatly affects the customer experience; for hotels, the arrangement of hotel front desk staff also takes up the hotel's operating costs

[0004] At present, although there is an online group-buying reservation method for hotel reservations, online customers need to confirm with the group-buying website or the hotel whether there is a room before they can make a group-buying reservation. Sometimes there are even situations where the online reservation is successful, but there is actually no room after arriving at the store , and even if the reservation is successful, before check-in, you still need to go to the front desk of the hotel to ask the front desk staff to confirm the room and verify the identity information of the customer according to the group purchase information before check-in. Greatly affected the customer's occupancy efficiency and operating costs

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