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Comprehensive E-commerce service apparatus

A technology of comprehensive services and e-commerce, applied in the field of comprehensive e-commerce service devices, can solve problems such as restricting rapid development, and achieve the effect of reducing total social costs and improving service efficiency

Inactive Publication Date: 2017-12-26
浙江商业技师学院
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Restricted the rapid development of the industry

Method used

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  • Comprehensive E-commerce service apparatus
  • Comprehensive E-commerce service apparatus
  • Comprehensive E-commerce service apparatus

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Experimental program
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Embodiment Construction

[0019] The specific implementation manners of the present invention will be further described below in conjunction with the accompanying drawings, so as to make the technical solution of the present invention easier to understand and grasp.

[0020] Such as figure 1 As shown, the main part of the e-commerce integrated service device is composed of a cloud server 1, an integrated service platform 3 and a user terminal 4 connected through the Internet, and the user terminal 4 accesses the cloud server 1 through the Internet. The cloud server 1 is an information server 2 connected to the Internet or a server combination composed of more than one information server 2 . The front end uploads the resource information of consulting, planning and design, implementation, and operation and maintenance services required by e-commerce to the cloud server 1, and the cloud server 1 obtains the resource information, sorts it out, automatically updates it, and stores it. The user who needs e...

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Abstract

The invention relates to a comprehensive E-commerce service apparatus which comprises a cloud server, a comprehensive service platform and a user terminal. The cloud server at least comprises an information server, and the cloud server and the comprehensive service platform are in communication connection. The information server comprises one or more of a service telephone, a comprehensive E-commerce service website, an expert system, an online payment module, a client data storage server, a remote monitoring system, a cooperative service alliance module, an electronic contract module, an operation and maintenance service and fault information processing module, and a screen monitor. The cloud server includes a resource information acquisition module, a resource information locating storage module and a resource information updating module. The comprehensive E-commerce service apparatus realizes the comprehensive service of whole e-commerce process, turns the service from passive to active type, improves service efficiency. The comprehensive E-commerce service apparatus embodies continuously introduced and expanded advanced technologies, better integrates social service resources for the needs of customers, and dramatically reduces the cost of service.

Description

technical field [0001] The invention relates to an electronic commerce comprehensive service device. Background technique [0002] With the advancement of technology and the change of social needs, the e-commerce system has become an essential infrastructure in e-commerce applications, providing various convenient services for institutions or individuals. In order to ensure the effective operation of this infrastructure, in addition to re-understanding the e-commerce system, more importantly, it is necessary to adjust the operation and management mode of the e-commerce system. Establish a social service system to meet the service needs of different customers, reduce the cost of operation, maintenance and management of intelligent facilities, and increase the value of e-commerce systems. [0003] The e-commerce system is a high-tech product with strong technicality, many systems, complex structure and complete functions. Specifically include: software services (such as e-co...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/06
CPCG06Q30/0601
Inventor 陈国良邵风华
Owner 浙江商业技师学院
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