Method for ensuring credibility and validity of service evaluation indexes based on virtual reality

Abstract

The invention provides a method for ensuring the credibility and validity of service evaluation indexes based on virtual reality. The method herein includes the following steps: acquiring the experimental data of a participant; carrying out data cleansing on the experimental data, obtaining the body condition information of the participant; transmitting the body condition information to the data center of a state Certification and Accreditation Administration; analyzing the body condition information and related information of the participant, generating the experiential reference values of the participant in specific field of service corresponding to respective variant, and generating a normal experience interval and an abnormal experience interval; a verification mechanism acquiring theevaluation data required by the service, transmitting the evaluation data to the information center of the state Certification and Accreditation Administration so as to remove ineffective data; outputting the final effective data; and if the effective data reaches a preset level, setting a learning mechanism, establishing a virtual examiner, and beginning the experience in a pure artificial intelligent environment. According to the invention, the method herein can prevent interference caused by the participant's inaccurate memory or manually designed questionnaire, and can effectively increasethe effectiveness of verification result.

Description

technical field [0001] The invention relates to the technical field of authentication, in particular to a method for ensuring the reliability and validity of service evaluation indicators based on virtual reality. Background technique [0002] The current certification system mainly adopts the method of recall after the customer satisfaction evaluation in the evaluation of the certification results, and there are many interferences in this recall method, for example: the service evaluator (experiencer) interferes with the service experience due to fluctuations in his own situation ; Artificial interference by the certification body on the evaluation process and results. That is to say, there will be memory bias or interference caused by misleading questionnaire design in the process of the experiencer's after-the-fact recall, which leads to inaccurate final certification results and low validity. Contents of the invention [0003] The present invention aims to solve at le...

AI Technical Summary

Problems solved by technology

[0002] The current certification system mainly adopts the method of recall after the customer satisfaction evaluation in the evaluation of the certification results, and there are many interferences in this recall method, for example: the service evaluator (experiencer) interferes with the service experience due to fluctuations in his own situation ;Human interference by the certification body on the evaluation process and results

That is to say, there will be memory bias or interference caused by misleading questionnaire design in the process of the experiencer's subsequent recall, which will lead to inaccurate final certification results and low validity

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