Service IQ test scoring system and method for intelligent speech product

An intelligent voice and product technology, applied in voice analysis, voice synthesis, instruments, etc., can solve the problems of low accuracy, heavy workload of evaluation personnel, and high test cost, so as to ensure accuracy and improve evaluation efficiency.

Active Publication Date: 2019-01-01
SICHUAN CHANGHONG ELECTRIC CO LTD
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AI Technical Summary

Problems solved by technology

[0003] At present, when we compare and score smart voice products, we basically use manual evaluation. The evaluators conduct voice evaluation and scoring on the products to be tested. In order to ensure the accuracy of the evaluation scores, it is generally necessary to input large Batches of test voices lead to a large workload for evaluators, and manual testing also has the disadvantages of low test efficiency, low accuracy, and high test costs

Method used

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  • Service IQ test scoring system and method for intelligent speech product

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Embodiment 1

[0032] Such as figure 1 As shown, a service IQ test and scoring system for intelligent voice products includes: a scoring system module, a data transfer module, a TTS speech synthesis module, a voice output module, and a voice interface feedback module.

[0033] The data mobilization module is respectively connected with the TTS speech synthesis module, the voice interface feedback module and the scoring system module. The data mobilization module is used to obtain test cases and output test cases to the TTS speech synthesis module, obtain feedback information transmitted by the voice interface feedback module, and upload the feedback information and test cases to the scoring system module.

[0034] Described TTS speech synthesis module is connected with speech output module, and TTS speech synthesis module is used for synthesizing test case into corresponding speech entry, and the speech entry of synthesis is sent to speech output module; Described speech output module is use...

Embodiment 2

[0041] This embodiment is specifically the method flow of using the system in Embodiment 1 for evaluation, as follows:

[0042]Step 1: Store a large number of test information based on the four dimensions of knowledge input, knowledge innovation, knowledge feedback, and knowledge mastery in the database of the scoring system module, including test cases and text entries of reference answers to the above test cases , the test information of different test dimensions is distinguished by different dimension identifiers, such as entering the test cases belonging to the knowledge input dimension in the database: Who is the author of "Jane Eyre" and its corresponding reference answer: Charlotte Brown special.

[0043] Step 2: The data mobilization module separately retrieves the test information of each test dimension in the database, and performs data cleaning such as deduplication, blank content, and invalid characters on the test information, and then transfers the test cases to ...

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Abstract

The invention discloses a service IQ test scoring system for an intelligent speech product. The system comprises a scoring system module, a data transfer module, a TTS speech synthesis module, a speech output module, and a speech interface feedback module. The data transfer module is configured to acquire a test case and transmit the test case to the TTS speech synthesis module, acquire feedback information transmitted by the speech interface feedback module, and upload the feedback information and test case to the scoring system module correspondingly. The TTS speech synthesis module is usedfor synthesizing test cases into a speech entry and transmitting the speech entry to the speech output module. The speech output module is used for inputting a speech entry into a to-be-tested intelligent speech product. The speech interface feedback module is used for acquiring testing feedback of the to-be-tested intelligent speech product and transmitting the information to the data transfer module. The scoring system module is used for realizing scoring of a service IQ of the to-be-tested intelligent speech product. Therefore, multi-dimensional automatic scoring of the service IQ of the intelligent speech product is realized; and the test efficiency of the product is improved effectively.

Description

technical field [0001] The invention relates to the technical field of scoring for intelligent voice systems, in particular to a service IQ test scoring system and method for intelligent voice products. Background technique [0002] After more than half a century of development, artificial intelligence has become one of the hottest topics nowadays. In-depth algorithms, computing power, data volume, and application scenarios will jointly promote AI to usher in an explosive period. Intelligent voice products have become one of the most popular intelligent products. In the process of entering the intelligent era, the service IQ automatic scoring method based on intelligent voice products has also emerged as the times require; [0003] At present, when we compare and score smart voice products, we basically use manual evaluation. The evaluators conduct voice evaluation and scoring on the products to be tested. In order to ensure the accuracy of the evaluation scores, it is gene...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L13/02G10L13/04G10L25/69
CPCG10L13/02G10L13/04G10L25/69
Inventor 钟倩
Owner SICHUAN CHANGHONG ELECTRIC CO LTD
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