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Vehicle, Vehicle and Machine Equipment and Online Survey Method of User Experience Based on Scenario Analysis

A vehicle-mounted device and user technology, applied in the field of vehicles, can solve the problems of low user participation, inability to reflect the role of research, and inability to make targeted research and improvement, so as to achieve the effect of improving user experience

Pending Publication Date: 2019-01-18
SHANGHAI PATEO ELECTRONIC EQUIPMENT MANUFACTURING CO LTD
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Problems solved by technology

[0004] At present, there is no effective user experience research in the technical field of vehicles and their on-board equipment. Generally, simple questionnaires are provided at the factory or in 4S stores, which easily leads to low user participation and cannot reflect the real research effect. , so that targeted research and improvement cannot be made, which is not conducive to product upgrading and technological progress

Method used

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  • Vehicle, Vehicle and Machine Equipment and Online Survey Method of User Experience Based on Scenario Analysis
  • Vehicle, Vehicle and Machine Equipment and Online Survey Method of User Experience Based on Scenario Analysis

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Embodiment Construction

[0037] In order to further illustrate the technical means and effects adopted by this application to achieve the intended application purpose, the application will be described in detail below in conjunction with the accompanying drawings and preferred embodiments.

[0038] Through the description of the specific implementation mode, the technical means and effects adopted by the application to achieve the intended purpose can be understood more deeply and specifically. However, the attached drawings are only for reference and description, and are not used to explain the application. limit.

[0039] see figure 1 , figure 1 It is a schematic flowchart of an implementation mode of an online user experience research method based on scenario analysis in this application.

[0040] What needs to be explained first is that the online survey method of user experience based on scene analysis in this embodiment can be applied to in-vehicle equipment, and can also be applied to mobile ...

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Abstract

A vehicle,vehicle and machine equipment and user experience online survey method based on scenario analysis are provided. The vehicle-machine equipment judges the current user scene in real time, judges whether it is suitable for the user experience investigation according to the user scene, and when the user experience investigation is judged to be suitable for the user experience investigation,the vehicle-machine equipment provides the investigation topic to the user through a predetermined mode, and obtains the interactive feedback made by the user according to the investigation topic, soas to realize the online investigation of the user experience. In the manner described above, the present application can provide a suitable survey in the use process of a user, and can be put forwardin a scenario suitable for the user, so as to avoid affecting the user's mood or even affecting the user's driving, and at the same time, the most authentic user experience survey can be obtained, which is conducive to the targeted improvement of the product, the supply on demand, and the improvement of the user experience.

Description

technical field [0001] The present application relates to the field of in-vehicle technology, in particular to an in-vehicle device, an online user experience research method based on scene analysis, and a vehicle to which the in-vehicle device is applied. Background technique [0002] As we all know, the purpose of user experience research (User Experience Research) is to integrate the company's business model, service method, strategic focus, and profit model into a good user experience through research on user behavior and business purposes. [0003] User experience refers to all the feelings of users before, during and after using a product or system, including the research and analysis of emotions, beliefs, preferences, cognitive impressions, physiological and psychological reactions, and behaviors. A good user experience generates continuous user stickiness and has an immeasurable impact on the word-of-mouth communication of corporate brands. [0004] At present, ther...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02
CPCG06Q30/0201G06Q30/0203G06Q30/0282
Inventor 应宜伦
Owner SHANGHAI PATEO ELECTRONIC EQUIPMENT MANUFACTURING CO LTD
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