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Information processing method and device based on semantic parsing

An information processing method and semantic analysis technology, applied in the field of information processing methods and devices based on semantic analysis, can solve problems such as poor applicability, wrong answers output by users, and low correct rate of query answers, so as to improve user experience and performance. Effect

Active Publication Date: 2019-03-26
PING AN TECH (SHENZHEN) CO LTD
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  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

[0003] Nowadays, most intelligent question answering systems simply retrieve answers based on the query information input by users, and the correct rate of outputting corresponding query answers to users is not high, and even output wrong answers to users, which is not very applicable.

Method used

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  • Information processing method and device based on semantic parsing
  • Information processing method and device based on semantic parsing
  • Information processing method and device based on semantic parsing

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Embodiment Construction

[0059] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0060] The information processing method based on semantic parsing provided by the embodiment of the present invention (for convenience of description, may be referred to as the information processing method and / or method provided by the embodiment of the present invention) can be applied to question answering scenarios in a limited field, such as in business consulting, In scenarios where users need to query information online in real time, such as platform busines...

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PUM

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Abstract

The embodiment of the invention discloses an information processing method and device based on semantic parsing, and the method comprises the steps: obtaining first query information input by a user,carrying out the word preprocessing of the first query information, and obtaining second query information after the word preprocessing; Performing Pinyin correctness scoring and font correctness scoring on the second query information respectively to obtain a Pinyin correctness score and a font correctness score respectively; Performing Pinyin error correction and / or font error correction on thesecond query information according to the Pinyin correctness score and / or the font correctness score to obtain third query information after error correction; And outputting a query answer corresponding to the first query information to the user according to the third query information. By adopting the method and the device, the semantics of the query information input by the user can be more accurately understood, and an accurate answer can be provided.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to an information processing method and device based on semantic analysis. Background technique [0002] The traditional user service center is mainly based on telephone calls, but with the development of the Internet, the increasing number of users and the influence of various user problems, the traditional user service center can no longer meet the needs of users. In order to enhance user experience and reduce labor costs, most enterprises use an intelligent question answering system that meets the needs of today's market to process questions entered by users. Whether the information input by the user can be processed so as to correctly understand the user semantics and output correct information to the user has become an important criterion for meeting the user's demand for fast and accurate information acquisition. [0003] Nowadays, most intelligent question answerin...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F16/335G06F16/36G06F17/27
CPCG06F40/232G06F40/30G06F40/284Y02D10/00
Inventor 于凤英王健宗肖京
Owner PING AN TECH (SHENZHEN) CO LTD
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