Vehicle insurance loss assessment method, device and equipment based on image recognition and storage medium

An image recognition and auto insurance technology, applied in the computer field, can solve the problems of low efficiency in auto insurance loss assessment and high risk of false video reporting, and achieve the effects of improving processing efficiency and timeliness, reducing risks, and improving accuracy
CN109784170APending Publication Date: 2019-05-21PING AN TECH (SHENZHEN) CO LTD

Patent Information

Authority / Receiving Office
CN ยท China
Patent Type
Applications(China)
Current Assignee / Owner
PING AN TECH (SHENZHEN) CO LTD
Publication Date
2019-05-21

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Abstract

The invention discloses a vehicle insurance loss assessment method, device and equipment based on image recognition and a storage medium. The method comprises the steps of obtaining a user video imageof a case reporting user and an on-site video image of an accident vehicle through a self-service video call; Inputting the on-site video image into an accident analysis model for image recognition to obtain vehicle information and vehicle damage information of the accident vehicle; If it is determined that the vehicle insurance case reporting request is valid according to the historical case reporting information of the accident vehicle, performing micro-expression recognition on the user video image by using a micro-expression recognition model to obtain a comprehensive emotion score of theuser video image; And if the comprehensive emotion score satisfies a preset score threshold requirement, determining a damage assessment result of the accident vehicle according to the vehicle damageinformation. According to the technical scheme, automatic loss assessment is achieved, manual intervention is not needed, the vehicle insurance processing efficiency and timeliness are improved, theauthenticity of vehicle insurance reporting is effectively identified, the risk of false video reporting is reduced, and the insurance processing accuracy is improved.
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Description

technical field

[0001] The present invention relates to the field of computer technology, in particular to a method, device, equipment and storage medium for auto insurance loss assessment based on image recognition. Background technique

[0002] With the continuous improvement of economic living standards, vehicles have become an indispensable means of transportation in daily life.

[0003] At present, since vehicles are usually insured, in the event of a traffic accident, the auto insurance report is often made directly by phone, and it is necessary to wait for the staff of the insurance company to conduct an on-site investigation, which takes a long time and easily causes road congestion.

[0004] Although there is also a method of directly reporting car insurance by recording live video in the prior art, it is still necessary to manually determine the damage on the live video online, and the efficiency of insurance report processing is still low, especially when the onli...

Claims

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