A multifunctional service mining system

[0019] The following describes the technical solutions in the embodiments of the present invention clearly and completely in conjunction with the drawings in the embodiments of the present invention, but it should be understood that the protection scope of the present invention is not limited by the specific embodiments.

[0020] Reference Figure 1-4 The present invention provides a multifunctional service mining system, including a client, a wireless communication device, and a server. The client wirelessly connects to the server through the wireless communication device. The client is used to obtain basic customer information and use the wireless The communication device is sent to the server, and the server is used to process basic customer information and generate recommendation information to send back to the client; the client is a mobile phone, tablet, or PC, which is convenient for customers to browse products , Acquire basic customer information, the wireless communication device is a wireless transmitter and wireless receiver, GPRS data or wireless WIFI, which is convenient for wireless transmission of basic customer information to the server. The basic customer information includes customer groups, customer browsing time, customer browsing frequency, customer browsing products, etc. The customer basic information can be reset according to actual needs.

[0021] The server includes a data collection module, a data processing module, and a product recommendation module. The data collection module is used to collect basic customer information and send it to the data processing module. The data processing module is used to process and process basic customer information. Generate recommendation information and send it to the product recommendation module;

[0022] The data processing module includes a customer group division module, a product meta-service item set division module, a primary service matching module, an individual customer attribution module, a product sub-service item set division module, a secondary service matching module, and a product precision service item module. The customer group division module is used to divide the customer group in the basic customer information, the product meta service item set division module is used to divide the product meta service item set, and the primary service matching module is used to divide all The processing result of the customer group division module and the processing result of the product meta-service item set division module perform a service matching process, and the processing result is sent to the product sub-service item set division module, and the individual customer attribution module uses In order to perform customer individual attribution processing on a certain customer group in the customer group division module, the secondary service matching module is used for processing results of the customer individual attribution module and the product pressure service item set division module The processing result is subjected to secondary service matching processing, and the processing result is sent to the product accurate service item module, and the data of the product accurate service item module is output through the product recommendation module. The customer group division module divides the customer purchasing power into three sections: purchasing power less than 1,000 yuan, purchasing power 1,000-10,000 yuan, and purchasing power greater than 10,000 yuan. Customer groups can also be divided into primary and secondary divisions in other ways. The product meta-service item set division module divides the products into clothing, food, department stores, and electrical appliances, etc., and other products can also be used according to actual needs. The product division method is divided into primary division and secondary division. The result output by the product recommendation module is specifically a single product.

[0023] In the multifunctional service mining system provided by the present invention, the customer inputs basic customer information such as browsing information at the client, and then wirelessly transmits it to the server through wireless communication equipment. The server then performs corresponding data processing according to the basic customer information to obtain the The recommendation result of the client is transmitted back to the client wirelessly through the wireless communication device.

[0024] To sum up, the present invention divides customers and products into multiple layers through a secondary service matching method. It can not only accurately understand customer purchase needs, but also accurately recommend products for customers. It has diverse functions, convenient use, and is suitable for multiple Industries and fields.

[0025] The above disclosure is only a specific embodiment of the present invention, but the embodiment of the present invention is not limited to this, and any changes that can be thought of by those skilled in the art should fall into the protection scope of the present invention.