Voice interaction method and device, computer equipment and storage medium

Abstract

The embodiment of the invention discloses a voice interaction method and device, computer equipment and a storage medium. The method comprises the following steps: obtaining voice information of interviews; Judging the content type of the voice information, the content type being a content classification determined according to keywords contained in the voice information; And determining reply content according to the content type, the reply content being a response database which has a mapping relationship with the content type and is obtained by searching according to the content type, and aresponse text which has a mapping relationship with the content type and is obtained by searching in the response database. By means of the voice interaction method, questions provided by interviewees can be accurately responded or the following interview content can be accurately determined, when the same vocabularies are expressed in different contexts, different corresponding answer contents can be obtained, the interaction process is more real, and the interaction experience of the interviewees is improved.

Description

technical field [0001] The invention relates to the technical field of voice interview, in particular to a voice interaction method, device, computer equipment and storage medium. Background technique [0002] With the development of information technology and the Internet, information overload is becoming more and more serious. How to effectively understand the needs of interviewers and bridge the inconsistency gap between query and existing information, so as to effectively obtain interviewers' needs from a large amount of information. become a very important issue. [0003] For enterprises, there are often cases of newcomers joining and old employees leaving, etc. The answers to the questions of new employees usually belong to the work content of old employees or mentors, and every time a new employee is interviewed, he needs to answer a question. A series of basic questions, for each interviewer, many questions are the same, this mode greatly increases the repetitive wo...

AI Technical Summary

Problems solved by technology

When many old employees leave the company, there are not enough personnel to be assigned, so only those who have not been employed for a long time can be the interviewers of the interviewers, and the interviewers themselves may not be fully familiar with the internal content of the company, and they may not be able to answer questions. May be wrong or unclear

On the other hand, different fields in the enterprise are generally in charge of specialized personnel, and in the process of the interviewer understanding the enterprise, there are many contents and fields involved, it is difficult for the interviewer to guarantee that he can accurately answer the interviewer's questions. All questions, when it comes to content that they don’t understand, can’t give correct answers, resulting in poor experience for interviewers

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