Intention prediction method and device

An intentional and unintentional technology, applied in the field of intention prediction, can solve problems such as low efficiency, difficult query efficiency, restricting the combination of blockchain and logistics Internet of Things, etc., to improve the speed of prediction, ensure accuracy, and long prediction time. Effect

Active Publication Date: 2020-11-13
北京福佑多多信息技术有限公司
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Problems solved by technology

On the other hand, the blockchain is essentially a system with a chain structure, and the efficiency of storage and search on the chain structure is relativel...

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  • Intention prediction method and device
  • Intention prediction method and device

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Embodiment Construction

[0062] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0063] It should be noted that the terms "first" and "second" in the description and claims of the present application and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific sequence or sequence. It should be understood that the data so used may be interchanged under appropriate circumstances for...

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Abstract

The invention discloses an intention prediction method and device. The method comprises the steps of obtaining the similarity of predicted intentions corresponding to dialogue information predicted bya similarity model; when the similarity of the predicted intentions is smaller than or equal to a second threshold value and larger than or equal to a first threshold value, conducting secondary prediction on the dialogue information according to a classification model, and obtaining the prediction probability corresponding to each type of predicted intentions in the output result of the classification model, the first threshold value being smaller than the second threshold value; and outputting the intention reply information or inquiry information according to the maximum prediction probability and the output result of the classification model. The dialogue information is stored in a database and a block chain through Internet-of-things equipment and can be queried, the corresponding intentions can be quickly and accurately recognized according to the dialogue information, and the traceability and reliability of the predicted intentions are ensured.

Description

technical field [0001] The present application relates to the technical field of logistics, in particular, to a method and device for intention prediction. Background technique [0002] With the development of artificial intelligence technology, intelligent dialogue systems have been applied to more and more electronic devices, such as mobile phones, smart assistants, smart speakers, smart vehicle equipment, smart robots, etc. The intelligent dialogue system provides customers with an interactive way of using machines for dialogue, which greatly reduces the workload of customer service personnel compared with traditional manual dialogue methods. In the process of interacting with the machine through dialogue, accurately identifying the intention behind the customer's words is the key to the correct execution of the dialogue process. If the intention recognition is wrong, the machine will answer the wrong question or execute the wrong instruction. Usually, the purpose of in...

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Application Information

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IPC IPC(8): G06F16/27G06F16/332G06F16/34G06F16/35G06F21/64G06F21/60G06F21/62
CPCG06F21/602G06F21/6218G06F21/64G06F16/27G06F16/3329G06F16/345G06F16/35
Inventor 王子豪陈冠岭
Owner 北京福佑多多信息技术有限公司
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