Intelligent comprehensive operation and maintenance system based on cloud service platform

A cloud service platform and operation and maintenance system technology, applied in the field of intelligent operation and maintenance, can solve problems such as poor stability of campus network services, achieve the effects of improving generation efficiency, realizing flexible management, and improving work efficiency

Pending Publication Date: 2021-07-20
广州市点易资讯科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] In order to overcome the above-mentioned shortcomings of the prior art, the present invention provides an intelligent comprehensive operation and maintenance system based on a cloud service platform, aiming at solving the problem of poor stability of campus network services

Method used

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Embodiment Construction

[0020] In this text, relational terms such as first and second etc. are only used to distinguish one entity or operation from another - , without necessarily requiring or implying any such actual relationship or order between these entities or operations. Furthermore, reference to the terms "comprising", "comprising", or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, article, or apparatus comprising a set of elements includes not only those elements, but also includes elements not expressly listed. Other elements mentioned above, or also include elements inherent in such process, method, article or equipment. Now in conjunction with embodiment the present invention is further described:

[0021] An intelligent comprehensive operation and maintenance system based on a cloud service platform includes a service platform module, an operation and maintenance process management module and a monitoring platform module.

[002...

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Abstract

The invention discloses an intelligent comprehensive operation and maintenance system based on a cloud service platform. The intelligent comprehensive operation and maintenance system comprises a service platform module, an operation and maintenance process management module and a monitoring platform module, the operation and maintenance process management module comprises an event management module, a problem management module, a change release management module, a resource asset management module, a maintenance plan management module, a knowledge base module, a service and SLA management module, a maintenance management module, a special management module, a report center module, a mobile operation and maintenance module, a call center module and a system management module. A daily operation and maintenance process of medium and large-scale campus networks such as the campus network and informatization infrastructures is standardized, and an integrated, standardized, processized and cloud delivery mode campus network intelligent comprehensive operation and maintenance system is constructed.

Description

technical field [0001] The invention relates to the technical field of intelligent operation and maintenance, in particular to an intelligent comprehensive operation and maintenance system based on a cloud service platform. Background technique [0002] With the development of the economy and the implementation of the national strategy of rejuvenating the country through science and education, the construction of the campus network has gradually become the basic construction project of the school, and has become an important symbol to measure the informatization and modernization of a school's education. With the enhancement of campus network user experience awareness requirements and continuous improvement of campus network service quality requirements, campus network operation and maintenance work is becoming more and more important. [0003] However, the traditional operation and maintenance tools are single, and there are few operation and maintenance personnel. Due to t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24G06F11/30G06Q10/00G06Q30/02G06Q50/20
CPCH04L41/0803H04L41/082H04L41/22G06F11/3006G06Q10/20G06Q30/0281G06Q30/0282G06Q50/20
Inventor 何嘉俊陆学胜
Owner 广州市点易资讯科技有限公司
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