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10 results about "Problem management" patented technology

Problem management is the process responsible for managing the lifecycle of all problems that happen or could happen in an IT service. The primary objectives of problem management are to prevent problems and resulting incidents from happening, to eliminate recurring incidents, and to minimize the impact of incidents that cannot be prevented. The Information Technology Infrastructure Library defines a problem as the cause of one or more incidents.

Problem management in user systems

Embodiments of the present disclosure relate to problem management in a user system. The present disclosure relates to a method for problem management in a user system. A method can include detecting an error in a user system. A signature package can be provided in accordance with the detected error, where the package includes at least a script. The user system can use a signature of the package to verify authenticity of the package, and if the package is authentic, the script can be executed.
Owner:INTERNATIONAL BUSINESS MACHINE CORPORATION

Electronic equipment commissioning and testing quality problem management system and method based on algorithm model

The invention discloses an electronic equipment commissioning and testing quality problem management system and method based on an algorithm model, and the system comprises a quality basic data maintenance module which is used for building a quality problem classification algorithm model through historical quality problem data, classifying problems, and giving quality problem types; the quality problem maintenance module is used for automatically retrieving and recommending similar historical problems and solving paths thereof according to fault features corresponding to the current quality problem; the quality data analysis application module is used for carrying out quantitative evaluation and trend prediction on potential risks in batch production; the expert experience knowledge base module is used for recording and carding the extracted historical quality problems and solving measures thereof to form an expert experience knowledge base, and storing solutions of the quality problems subjected to cross-department processing in the expert experience knowledge base when new quality problems occur every time; the method has the advantage that the management efficiency and effect of the quality problem are improved.
Owner:CHINA ELECTRONIC TECH GRP CORP NO 38 RES INST

Business data quality problem management and control method and management and control system

The embodiment of the invention provides a business data quality problem management and control method and system, and belongs to the technical field of data quality management and control. The management and control method comprises the following steps: acquiring a data quality standard; constructing a checking rule base and a rule engine of the business data according to the data quality standard; according to the checking rule base, configuring a checking rule on a page of a business system; capturing input data of the business system; inputting the input data into the rule engine, and obtaining a checking result; and displaying the checking result in the business system. According to the business data quality problem management and control method and the management and control system provided by the invention, by adopting a mode of constructing the checking rule base and the rule engine according to the data quality standard, the reliability and the universality of data checking on different business systems can be effectively improved.
Owner:ANHUI JIYUAN SOFTWARE CO LTD

New energy vehicle product whole life cycle problem management method based on knowledge graph

ActiveCN118966549BKnowledge representationResourcesProblem managementData center
The application discloses a new energy automobile product whole life cycle problem management method based on a knowledge graph, which comprises the following steps: step one: inputting a problem, searching the problem in a historical problem database to determine whether the problem is a repeated problem; if yes, step seven is executed; if no, step two is executed; step two: classifying the problem based on professional knowledge and experience to determine the type and nature of the problem; step three: finding measures for solving the problem in the historical problem database and proposing a problem solution; step four: evaluating the feasibility and effectiveness of the proposed problem solution; if the evaluation is passed, step five is executed; if the evaluation is not passed, step three is executed; step five: practically verifying the problem solution; if the verification is passed, step six is executed; if the verification is not passed, step three is executed; step six: uploading problem data to a data center to update the historical problem database; and step seven: completing the problem solution.
Owner:CHONGQING UNIV

Data quality checking system and method, electronic equipment and program product

The invention belongs to the technical field of digital finance, and particularly discloses a data quality checking system, which is used for checking the quality of data in a to-be-checked system, and comprises a quality rule configuration and management module used for maintaining a checking rule which is used for evaluating the quality of the data; the quality rule running and monitoring module is used for pushing a current checking rule to the to-be-checked system, receiving a checking result fed back by the to-be-checked system and monitoring the execution condition of the to-be-checked system; and the data quality problem management module is used for generating check problems according to check rules which do not pass execution, analyzing and processing the check problems, and connecting an external IT service management platform problem list management process. The method has the advantages that normalized check and management of transaction data are realized by periodically executing and operating check rules of the data quality check system, and a mode of passively waiting for supervision to discover data quality problems is changed into a mode of actively discovering and solving the problems from the source.
Owner:CCB LIFE INSURANCE CO LTD

Problem management system

The application relates to a problem management system. In the system, an adapter module obtains a user uniform authentication number and a device type of a user login device from a user uniform authentication system, and determines and displays a problem feedback interface matched with the device type according to the device type of the user login device and at least two sets of corresponding relationships between device types and problem feedback interfaces, so as to adapt to the current user login device. A user problem management module collects and manages problems based on the user uniform authentication number obtained by the adapter, responds to a problem information input operation on the problem feedback interface, obtains user problem information, sends the user problem information to a server through a problem flow processing module, and sends a processing result fed back by the server to a corresponding user login device for display. The adaptation of the problem feedback interface based on the user uniform authentication system and the device type of the user login device can realize problem collection and feedback on different devices, and repeated development is not needed, so that the development cost is reduced.
Owner:INDUSTRIAL AND COMMERCIAL BANK OF CHINA

A method for preventing problems in automobile assembly quality reoccurrence and a system thereof

PendingCN122367252AProblem managementIntensive care medicine
The application relates to an automobile assembly quality reoccurrence prevention problem management method and system, which comprises the following steps: detecting current assembly quality according to a problem characteristic prompt word to obtain current quality problem occurrence, wherein the current quality problem occurrence comprises an occurrence type of the current quality problem and a corresponding occurrence frequency; updating the level of a historical quality problem according to the current quality problem occurrence, wherein the updating comprises the following steps: screening quality problems of the same type from the occurrence type of the current quality problem and the occurrence type of the historical quality problem; if the occurrence frequency is 0 within an observation period, the level of the quality problem of the type is reduced; otherwise, the level of the quality problem of the type is increased; and for the remaining types of quality problems after screening, the type of the quality problem is divided into levels based on the type of the quality problem and the corresponding occurrence frequency. The application avoids the problem that a traditional static problem library becomes bloated and ineffective with the prolongation of use time.
Owner:DONGFENG MOTOR GRP

Data management method and device applying CMDB assets

PendingCN121743120AHardware monitoringProblem managementOperations research
The invention provides a data governance method and device applying CMDB assets, and the method comprises the steps: carrying out the automatic data complementation of network access assets, and obtaining and storing the data as CMDB data; when the auditing task is triggered, reading CMDB data associated with the auditing task, obtaining an asset auditing model corresponding to the auditing task to evaluate the associated CMDB data, and generating an auditing report; and generating a rectification work order based on the audit report, and automatically auditing a rectification result to obtain a data governance result. According to the invention, the closed loop of asset auditing problem management is realized, so that the CMDB asset auditing is efficiently and automatically realized.
Owner:FUJIAN FUNO MOBILE COMM TECH CO LTD

An audit collaboration system fusing microservice architecture and AI large model capability

The present application relates to the field of audit informatization and intelligent processing technology, and particularly relates to an audit collaboration system fusing micro-service architecture and AI large model capability, comprising a micro-service cluster server, an AI large model training and inference server, a data storage server, a terminal device and a network communication device.The present application realizes deep fusion of micro-service framework and AI large model, enables AI capability to land in the whole process of audit project, basis, problem and model management, improves the intelligentization and collaboration level of audit work, has high flexibility and expansibility of system architecture, greatly improves the intelligentization level of the whole audit process, customizes AI processing logic for different audit business scenarios, solves the problem of single function landing of existing AI audit technology, reduces the system deployment and maintenance cost of enterprises, and is suitable for intelligentized collaborative work of audit project management, basis management, problem management and model management in enterprise internal audit, external independent audit and other scenarios.
Owner:GENZHONG FANGCE TECHNOLOGY (NANJING) CO LTD

Data synchronization system, device and method from problem management tool to flying book spreadsheet application

The invention discloses a data synchronization system, device and method from a problem management tool to a flying book spreadsheet application, and relates to the technical field of data processing. A system master control module starts and manages a data synchronization work module, and triggers a synchronization task regularly; the data synchronization work module calls data synchronization objects to perform query and retrieval operation on a database of a problem management tool through a database connection pool, and each data synchronization object adopts a flying book spreadsheet communication object instance to perform data refreshing on different spreadsheets of flying book background services; and the database connection pool is used for creating and managing database connection object instances. The problem ticket data in each engineering project of the new energy electric vehicle OEM can be periodically and automatically synchronized to the flying book online spreadsheet from the problem management tool, and the problem data can be automatically displayed from multiple dimensions by configuring the multi-dimensional sheet and the real-time billboard of the flying book system.
Owner:SHANGHAI XIRE ENERGY VEHICLE CO LTD +2