Terminal interface setting method and system based on clustering analysis

A cluster analysis and interface technology, applied in the field of data analysis, can solve problems such as different business, long time, different, etc., to achieve the effect of improving user experience and increasing customer stickiness

Pending Publication Date: 2022-02-11
BANK OF CHINA
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

But in fact, the needs of different customers are different, and the business to be handled is different.
The same interface design

Method used

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  • Terminal interface setting method and system based on clustering analysis
  • Terminal interface setting method and system based on clustering analysis
  • Terminal interface setting method and system based on clustering analysis

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[0082] The principles and spirit of the present invention will be described below with reference to several exemplary embodiments. It is to be understood that these embodiments are given only to enable those skilled in the art to better understand the invention, and the scope of the invention is not limited in any way. Instead, it is provided to make the present disclosure more thoroughly and complete, and can integrate the scope of the present disclosure to those skilled in the art.

[0083] Those skilled in the art will appreciate that embodiments of the present invention can be implemented as a system, apparatus, device, method, or computer program product. Therefore, the present disclosure can be embodied in the form of a full hardware, a complete software (including firmware, resident software, microcode, etc.), or in combination of hardware and software.

[0084] According to an embodiment of the present invention, a terminal interface setting method and system based on a cl...

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Abstract

The invention provides a terminal interface setting method and system based on clustering analysis, which relate to the technical field of data analysis. The method comprises the steps of obtaining historical customer data of a bank, and obtaining a historical customer set of the bank according to the historical customer data, obtaining a transaction tab set of the self-service terminal, and classifying the transaction tab set into a plurality of transaction tab sets, according to the historical customer set, acquiring transaction data of each customer for each transaction option card set, and determining a demand coefficient according to the transaction data, calculating the distance between every two customers in the historical customer set according to the demand coefficient, performing clustering analysis according to the distance between every two customers, and dividing the historical customer set into a plurality of customer clustering subsets, configuring a transaction interface according to the transaction data of each customer clustering subset, and when customer information of a to-be-handled service is collected, classifying customers into the corresponding customer clustering subsets according to the customer information, and displaying transaction interfaces corresponding to the customer clustering subsets on the self-service terminal.

Description

technical field [0001] The invention relates to the technical field of data analysis, in particular to a terminal interface setting method and system based on cluster analysis. Background technique [0002] This section is intended to provide a background or context to embodiments of the invention that are recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] At present, the interface of the self-service terminal at the existing bank outlets is the same, that is, at any time, on any machine, the discharge position of the transaction tab of the terminal is the same. But in fact, the needs of different customers are different, and the business to be handled is also different. The same interface design may be inconvenient for some customers, because it may take a long time to find the tabs corresponding to the transactions they need. [0004] In summary, there is an urgent need for a technical solution that can...

Claims

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Application Information

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IPC IPC(8): G06F9/451G06K9/62G07F19/00G07F9/02
CPCG06F9/451G07F19/206G07F9/023G06F18/23G06F18/22
Inventor 朱江波胡毅闫宏宇马克朱振勇时福林羡迪海陈文博万荃徐瑞邯
Owner BANK OF CHINA
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