Intelligent hotel guest room management system

Abstract

The invention relates to the technical field of hotel management, and discloses a hotel intelligent guest room management system, which comprises a processor, an accommodation management module, a guest room management module, a payment management module, a query statistics unit, a system setting module and a business management module, and is characterized in that the processor is simultaneously connected with the accommodation management module, the guest room management module and the payment management module; and the query statistics unit, the system setting module and the service management module are in communication connection and are used for controlling the system function module. Through the accommodation query unit, guest room screening is carried out on accommodation requirements proposed by customers, rooms suitable for the customers are selected, and if not, the system can explain the customers according to the rooms screened by the accommodation query unit, so that the customers have approximate understanding during accommodation, and the customer is prevented from being dissatisfactory in guest rooms, and the customer experience is improved. And the consumption of the customer in the hotel can be recorded on the customer information through the business management module, so that the customer can check out clearly during check-out, and the experience feeling of the customer in the hotel is prevented from being influenced.

Description

technical field [0001] The invention relates to the technical field of hotel management, in particular to an intelligent room management system for a hotel. Background technique [0002] With the continuous recovery and rapid development of the global economy, the development speed and employment rate of the hotel industry in the world and in my country will far exceed those of traditional industries. High-tech, modern computer automation management system to deal with increasingly heavy hotel business is a must-have management method for large hotels, especially in hotel room management. [0003] The hotel room management system is compiled according to the actual situation of the hotel's room management. Because the management system adopts two functional modules of front desk management and system management, the data processing level in the system is relatively poor, and it is difficult for the system to make judgments based on the situation when the guest chooses a room...

Images