Virtual knowledge management system

Abstract

It is an object of the present invention to provide a virtual knowledge management system which controls the flow of information relating to the performance of business in an enterprise. The flow of information that is intensively administered by a virtual knowledge base 20 is automatically controlled on the basis of information flow control data 40 including document utilization authorization data, mail communications control data, workflow model data, project data and the like. The utilization of document objects by users is controlled in accordance with the document utilization authorization data. The forwarding of and reply to email messages among users is controlled in accordance with the mail communications control data. The order of work among a plurality of users involved in a certain business process is controlled in accordance with the workflow model data. The flow of information among a plurality of users involved in a certain project is controlled in accordance with the project data. The information flow control data 40 is configurable.

Description

TECHNICAL FIELD [0001] The present invention relates to a virtual knowledge management system which utilizes a computer in order to support the business of an enterprise. BACKGROUND ART [0002] In a certain universally known business administration system (for example, see Japanese Patent Application Laid-Open No. 2002-251508), in order to accomplish efficient management of business that is systematically conducted within an enterprise or between enterprises, the processing deadlines and document forms that are used are administered for individual work projects, and reports indicating that processing deadlines are growing near, instructions to begin work, document forms that are to be used in the work and the like are transmitted to the party that is responsible for the work. Furthermore, in this system, in cases where a series of work projects are successively performed by a plurality of persons, and there is a delay in the performance of preceding work projects, the parties respons...

AI Technical Summary

Benefits of technology

[0007] It is one object of the present invention to provide a virtual knowledge management system which is used to control the flow of information between a plurality of organizations or persons participating in a business projects, thus facilitating the cooperation and association of these organizations or persons.

Problems solved by technology

Furthermore, in this system, in cases where a series of work projects are successively performed by a plurality of persons, and there is a delay in the performance of preceding work projects, the parties responsible for the following work projects are notified of this.

The system described in Patent Reference 2 is a system in which specified business is performed in a completely automated manner; this system does not improve the cooperation or association of a plurality of organizations or persons.

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