Online help and learn system and construction method thereof
A learning system and online help technology, applied in the field of information processing, can solve problems such as lack of correlation of knowledge points, unfavorable product learning and understanding, and inability to meet personalized learning needs, so as to improve the efficiency of knowledge learning and reduce training costs.
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[0042] In order to enable those skilled in the art to better understand the solutions of the embodiments of the present invention, the embodiments of the present invention will be further described in detail below in conjunction with the drawings and implementations.
[0043] The online help and learning system and its construction method in the embodiment of the present invention set up knowledge units at different levels; construct a business map according to the structural relationship between the knowledge units at different levels; establish correspondence with different enterprise roles according to the business map The simulated business event; input the knowledge data corresponding to the knowledge units of different levels. In this way, product function descriptions, user manuals, and knowledge bases can be organized into a complete set of graphical learning and experience systems. According to the needs of different roles, different learning scenarios are established...
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