Control method for electronic commerce procedure operating system

A technology of operating systems and control methods, applied in business, instrumentation, data processing applications, etc., can solve problems such as low work efficiency, functions cannot meet reality, and design is not humanized enough to achieve the effect of improving work efficiency

Inactive Publication Date: 2010-10-27
上海乐萌信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the current e-commerce process control system, for this important link, the actual feeling is that the function cannot meet the reality, the use is inconvenient, the process and concept are vague, and the design is not humanized enough, which eventually leads to low work efficiency and the accumulation of problems and errors.

Method used

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  • Control method for electronic commerce procedure operating system
  • Control method for electronic commerce procedure operating system
  • Control method for electronic commerce procedure operating system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment

[0062] The first type of work (quickly handle a customer call)

[0063] Situation 1: After receiving a call from an old customer, she quickly locates the customer's personal information.

[0064] Situation 2: When receiving a call from an unfamiliar customer, she can quickly add customers in the system background while answering the personal information reported by the user.

[0065] After adding the customer or locating the personal information, Lily can conveniently and efficiently add the customer's order (this step has been simplified and optimized), add the recharge application, and add the telephone return visit based on the customer's requirements.

[0066] Second type of work (process order steps, add additional information)

[0067] The order processing step separates the three states of money, goods, and the order itself. Lily can observe and change these three states of an order;

[0068] Faced with the order that has been submitted, Lily can add gifts or compensa...

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PUM

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Abstract

The invention relates to a control method for an electronic commerce procedure operating system, comprising the following steps: dealing with personal information of a client, dealing with an order, and controlling the periodic distribution. Compared with the prior art, the control method is fast, efficient and convenient, improves the work efficiency, and meets the requirement of humanization.

Description

technical field [0001] The invention relates to a process control method, in particular to a control method for an e-commerce process operation system. Background technique [0002] Order processing is one of the important links in the e-commerce process. However, the current e-commerce process control system, for this important link, actually feels that the function cannot meet the reality, the use is inconvenient, the process and concept are vague, and the design is not humane enough, which eventually leads to low work efficiency and the accumulation of problems and errors. Contents of the invention [0003] The technical problem to be solved by the present invention is to provide a control method for an e-commerce process operation system in order to overcome the above-mentioned defects in the prior art. [0004] The purpose of the present invention can be achieved through the following technical solutions: a control method for an e-commerce process operation system, c...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/00
Inventor 吴敏春
Owner 上海乐萌信息科技有限公司
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