Automatic question answering method, automatic question answering system and method for constructing question answering case base
An automatic question answering and example library technology, applied in special data processing applications, instruments, electrical digital data processing, etc., can solve the problems of high cost of knowledge base construction and maintenance, complex calculation, and uncontrollable response time.
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[0182] Now give a specific example to illustrate the method of the present invention: Taking the microblog service as an example, the user submits a question to the self-service customer service: "I want to pay attention to others, is it okay? Thank you." The method of the present invention is described in detail below The process of outputting the answer content.
[0183] The questions are regular, remove irrelevant strings, such as "thank you", and automatically mark keywords in the field or words related to the product, such as "follow"; segment the questions to get: I \ think \ follow \ others \ no \ problem ;Extract the keyword "follow", and extract a binary string composed of adjacent single-character words (a single-character word is a word containing only one Chinese character after word segmentation) as a keyword supplement, such as "I" and "think" Compose "I think" as a supplement, binary strings need to meet certain conditions as vector elements, for example, when t...
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