Reconciliation method and system for electronic commerce system

An e-commerce and account reconciliation technology, which is applied in business, data processing applications, instruments, etc., can solve problems such as slow response speed of application servers, failure to get correct feedback from the system when customers are involved in accounts, and large transaction volume, etc. The success rate of accounts and the effect of improving customer experience

Inactive Publication Date: 2013-06-26
CHINA CONSTRUCTION BANK
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  • Abstract
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  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] 1: In the e-commerce system, customers have high requirements for system response time. If day-end reconciliation is carried out, when the system interaction fails due to network reasons or other reasons, the customer's operations involving accounts will not be able to get correct feedback from the system. poor customer experience
For example, after a customer purchases goods and pays, if the system reconciliation fails due to network reasons, it will take an accounting day (end-of-day reconciliation) before proceeding to the next step. This is undoubtedly the case for the current highly competitive e-commerce system. would have a huge negative impact
[0008] 2: The transaction volume in the e-commerce system is large, and the day-end reconciliation will have a great negative impact on the performance of the system (such as database performance, application server (APP server) performance, etc.) in a short period of time (for example, cause the application server to respond too slowly or the file server to block transmission, etc.), thus affecting the normal external customer service provided by the system

Method used

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  • Reconciliation method and system for electronic commerce system
  • Reconciliation method and system for electronic commerce system
  • Reconciliation method and system for electronic commerce system

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Embodiment Construction

[0027] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings.

[0028] figure 1 It is a schematic flow chart of an account reconciliation method used in an e-commerce system according to an embodiment of the present invention, see figure 1 , the method includes:

[0029] 100: The first account processing system receives the reconciliation request sent by the second account processing system in real time and generates the first bill file according to the reconciliation list in the current time period after receiving the reconciliation request, for example: from the database Read the reconciliation list in the current time period and then generate the first bill file in XML format.

[0030] Among them, those skilled in the art should understand: how often (that is, every time period) to generate a bill fil...

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Abstract

The invention provides a reconciliation method and system for an electronic commerce system. The method comprises the following steps: after receiving the reconciliation request sent by a second account processing system in real time, a first account processing system is used for generating a first bill file according to the reconciliation list at the current time section, and the first account processing system is used for sending the first account file to the second account processing system so as to perform the reconciliation processing. According to the reconciliation method and system for the electronic commerce system provided by the invention, the system performance is free from great influence, the system can provide normal client service, and the reconciliation success rate can be improved through a bill file resending system or a backtracking sending system, and the client experience is improved.

Description

technical field [0001] The present invention relates to the field of e-commerce, in particular to an account reconciliation method and system for an e-commerce system. Background technique [0002] When there is accounting processing between different systems, the transfer of reconciliation information between systems often fails due to network reasons, resulting in differences in accounts between the two systems. At present, the main way to solve this difference is to carry out Reconciliation processing. The existing reconciliation processing methods are as follows: [0003] 1) The first account processing system generates a bill file according to the processing account information of the day, and stores the bill file in the bill file storage area; [0004] 2) Receive the account reconciliation request sent by the second account processing system at a fixed time point, then read the bill file from the bill file storage area, and send it to the second account processing sy...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/00G06Q40/00
Inventor 程浩杨杰周振王伟陆祺张兴强季宜锋章梦吴定健邓小茜
Owner CHINA CONSTRUCTION BANK
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