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Method, system and terminal device for order processing

A terminal device and order technology, applied in the computer field, can solve problems such as large manpower, affecting customer experience, rigidity, etc., to achieve the effect of saving labor and ensuring customer experience

Inactive Publication Date: 2015-03-11
BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0012] AManual observation: the efficiency of manual processing is relatively low, especially when the order quantity is huge, it requires a lot of manpower
[0013] B system interception: ① These conditions are too rigid, and some normal orders of non-malicious customers may be automatically deleted or delayed delivery, which affects customer experience; ② There are loopholes in these restrictive conditions, such as using multiple accounts to purchase, a small number of multiple purchases Wait

Method used

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  • Method, system and terminal device for order processing
  • Method, system and terminal device for order processing
  • Method, system and terminal device for order processing

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Embodiment Construction

[0033] Exemplary embodiments of the present invention are described below in conjunction with the accompanying drawings, which include various details of the embodiments of the present invention to facilitate understanding, and they should be regarded as exemplary only. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.

[0034] The hardware devices to be used in this embodiment are mainly remote servers and off-site terminal devices of the e-commerce operator. figure 1 is a schematic diagram of a system for processing orders according to an embodiment of the present invention. like figure 1 As shown, the system for processing orders established by the e-commerce server mainly includes a ...

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PUM

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Abstract

The invention provides a method, a system and a terminal device for order processing, can effectively prevent order division benefit arbitrage behaviors in electronic commerce, further saves manpower and does not influence client experience. The order processing system comprises a main gift relation subsystem used for correspondingly recording a main goods order number and a gift order number after order division and checking whether the received order number is the recorded main goods order number, an order transaction subsystem used for requesting the main gift relation subsystem to check whether the number of a canceled order is the recorded main goods order number after order cancellation information sent by a client is received, if yes, data of a first man-machine interface is outputted, the first man-machine is used for presenting first prompting information for prompting simultaneous cancellation of a main goods order and a gift order and enabling the client to confirm or cancel order cancellation operation.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a method and system for processing orders and a terminal device. Background technique [0002] With the rapid development of e-commerce, online sales have become an important sales channel. In order to attract more customers to buy goods, promotional activities are becoming more and more abundant. A problem that stands out. [0003] When merchants use gifts to promote the main product, there may be situations where the gift and the main product are not in the same warehouse. The general practice of the e-commerce system is to split the order of the gift and the main product into two orders. At this time, some malicious customers are provided with an opportunity to split orders for arbitrage. [0004] Main commodity: It is opposite to the gift, that is, the commodity that the merchant wants customers to buy, and the general price is higher than the gift. [0005] Gift...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/00
Inventor 李俊鸿
Owner BEIJING JINGDONG SHANGKE INFORMATION TECH CO LTD
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