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Question and answer processing method, device and system based on image recognition

An image recognition and semantic recognition technology, applied in the field of computer networks, can solve problems such as the inability to automatically obtain answers, the system cannot directly recognize pictures and related problems, etc., to achieve the effect of expanding the scope of services and convenient interaction.

Active Publication Date: 2015-11-25
ADVANCED NEW TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] It can be seen that the service mode of the existing question-and-answer platform, whether it is a manual hotline or a manual online, requires human participation. The system cannot directly identify pictures and related questions, and cannot automatically obtain corresponding answers.

Method used

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  • Question and answer processing method, device and system based on image recognition
  • Question and answer processing method, device and system based on image recognition
  • Question and answer processing method, device and system based on image recognition

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Embodiment Construction

[0043] In order to make the purpose, features and advantages of the present application more obvious and understandable, the following will describe the technical solutions in the embodiments of the present application in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only It is a part of the embodiments of this application, but not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0044] The image recognition-based question-and-answer processing method, device, and system provided in the embodiments of the present application are applicable to various scenarios where answers or solutions need to be provided to users, for example, question-and-answer platforms in the network, etc., and are especially suitable for automatic question-answer pla...

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Abstract

The invention relates to a question and answer processing method, device and system based on image recognition. The method comprises the following steps: receiving a picture including prompting information and transmitted by a user; performing image recognition processing on the picture to obtain a prompting information text of the picture; performing text semantics analysis on the prompting information text, and extracting keywords in the prompting information text; looking up user information of the user from a user information library; inquiring first knowledge information which is relevant to the prompting information text from a knowledge database; and generating an answer of the prompting information text and displaying the answer. Through the application, questions relevant to the picture which is transmitted by the user can be recognized automatically and rapidly; processing can be performed accurately and rapidly to obtain answers; a more convenient interaction way is provided for the user; and the service range of an automatic question answering platform is expanded.

Description

technical field [0001] The present application relates to the field of computer network technology, in particular to a method, device and system for question and answer processing based on image recognition. Background technique [0002] With the rapid development of computer network technology, more and more users obtain information or communicate with each other through the Internet. The question-and-answer platform in the network is a platform that uses network communication tools, web pages or mobile clients to obtain information and conduct information exchange. It integrates a complete set of natural language processing and information retrieval such as automatic word segmentation, intelligent search, and automatic classification. Technology provides users with a communication platform. Users can submit various questions on the question-and-answer platform through the webpage to obtain answers, and can also contact relevant customer service personnel through instant m...

Claims

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Application Information

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IPC IPC(8): G06F17/30
Inventor 阮征
Owner ADVANCED NEW TECH CO LTD
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